Executive Assistant / Operations Manager

Location: Remote
Type: Full-time
Industry: Commercial Real Estate

About the Role

We are seeking a highly experienced, self-directed Executive Assistant / Operations Manager to support day-to-day business operations and help remove administrative and marketing workload from leadership. This person will play a key role in keeping deals, communication, reporting, and marketing efforts organized and moving forward.

This is a great fit for someone who is proactive, reliable, detail-oriented, and comfortable working independently with minimal hand-holding.

Key Responsibilities

Manage and respond to email communications on behalf of leadership
Handle lead follow-up and client follow-up with strong professionalism and judgment
Assist with CRM organization and workflow support, especially in monday.com
Prepare weekly client reporting and internal reporting as needed
Create and format marketing materials, including flyers and simple social media assets
Assist with Letter of Intent (LOI) drafting using existing templates
Help organize deal-related documentation and track next steps
Support general operations and administrative tasks to keep leadership focused on sales
Communicate clearly with clients and vendors, potentially handling phone support as needed
Take ownership of recurring tasks and improve processes where possible

Required Qualifications

Strong English communication skills, written and verbal
Prior experience in executive assistance, operations, or a similar support role
High level of professionalism, accountability, and follow-through
Strong organizational skills and ability to manage multiple priorities
Comfortable handling email communication directly
Ability to work independently and think critically
Experience with or ability to quickly learn monday.com or similar CRM tools
Experience creating simple marketing materials in Adobe or similar design tools

Preferred Qualifications

Experience in commercial real estate or real estate support
Familiarity with LOIs, client reporting, and CRM workflows
Experience supporting a high-volume, fast-moving sales professional
Background in marketing support, flyer creation, or social media content
Exposure to operations or administrative coordination in a lean team environment

Ideal Candidate Traits

Reliable and responsive
Excellent written English
Takes initiative without needing constant direction
Comfortable with ambiguity and evolving responsibilities
Detail-oriented, especially with follow-up and reporting
Professional, resourceful, and trustworthy
Able to quickly learn and adapt to established processes and communication styles

Success in This Role Looks Like

Leadership has more time to focus on sales and client relationships
Inbox and follow-up are consistently managed
Marketing materials are produced quickly and accurately
Reporting is completed efficiently and on time
Processes run smoothly with minimal oversight

Compensation

Compensation will be based on experience and fit.

Executive Assistant / Operations Manager -60932674957