Location: Boksburg
Employment Type: Six-month contract | Full-time
Industry: Mining / Warehousing / Inventory Control
Salary: Market-related

Our client, an established company in the mining industry, is looking for an Outbound Planner to join their team in Boksburg on a six-month contract.

The Outbound Planner will support the effective management of customer order flow and act as a key interface with the Sales Area.

This role is suited to a logistics and supply chain professional with strong order management, customer service, stakeholder communication, and problem-solving skills within a warehousing, distribution, or supply chain environment.

Key Responsibilities
•   Releasing customer orders daily, including auto, mass, and manual release orders
•   Reviewing and resolving suspended orders
•   Cancelling orders based on customer requests, superseded items, or related requirements
•   Working with Inventory, Purchasing, and Warehouse teams to source required items
•   Resolving order issues such as incorrect addresses and shipping instructions
•   Managing backorders and resolving allocation problems daily
•   Reviewing outstanding orders and changing sources where required
•   Reviewing orders and following up where inventory or purchase orders are required
•   Reviewing and resolving logistics process support tickets relating to order expediting and shipment discrepancies
•   Expediting Unit Down Orders daily
•   Resolving sales orders that did not generate purchase orders in the system
•   Maintaining customer master data on a quarterly basis
•   Communicating weekly with internal and external customers regarding open order progress
•   Processing credit notes where required

Qualifications and Experience
•   Matric / Grade 12 or equivalent qualification
•   Diploma or Degree in Logistics or Supply Chain Management
•   2 to 4 years’ experience in a similar role within a warehousing, distribution, or supply chain environment
•   Experience managing internal and/or external customer accounts
•   Good working knowledge of international trade and freight processes
•   Prior exposure to Aurora, S21DI, and PBI reporting would be advantageous
•   Proficiency in Microsoft Office, with intermediate Excel as a minimum requirement
•   Exposure to Environmental Health and Safety systems
•   Proven ability to work independently within a distribution service environment
•   Strong communication, liaison, and negotiation skills
•   Physically and medically fit

Our client is an equal opportunity employer

Outbound Planner (contract)