On behalf of our client, a modern and growing Plastic Surgery and Aesthetic Medicine Clinic based in Nicosia, we are seeking to recruit a Patient Coordinator / Medical Secretary to join their team.

This is an excellent opportunity for a highly organized, professional, and patient-focused individual who enjoys working in a premium healthcare environment and delivering exceptional service throughout the patient journey.

Key Responsibilities

• Manage incoming phone calls, emails, WhatsApp messages, and social media inquiries

• Welcome and assist patients in a professional, warm, and discreet manner

• Schedule consultations, treatments, surgical procedures, and follow-up appointments

• Coordinate patient journeys from initial inquiry through consultation, treatment, surgery, and post-operative follow-up

• Provide patients with information regarding appointments, procedures, administrative requirements, payments, and documentation

• Liaise and coordinate communication between the surgeon, clinics, nursing staff, laboratories, and patients

• Maintain accurate patient records and ensure strict confidentiality of all medical information

• Prepare quotations, consent forms, invoices, and other administrative documentation

• Manage appointment reminders, cancellations, and rescheduling requests

• Support the day-to-day administration and smooth operation of the clinic

• Monitor office supplies and coordinate with external suppliers when required

• Assist with patient communication templates and basic coordination of clinic-related content and messaging

Requirements

• Excellent command of both Greek and English languages

• Knowledge of French will be considered a significant advantage

• Previous experience as a Medical Secretary, Patient Coordinator, Receptionist, Clinic Administrator, or in a similar customer-facing role

• Experience within a private medical practice, aesthetic clinic, plastic surgery clinic, dermatology clinic, or dental practice will be considered an advantage

• Strong organizational and multitasking abilities

• Excellent communication and interpersonal skills

• Professional, discreet, trustworthy, and patient-oriented approach

• Ability to handle sensitive and confidential information with professionalism

• Proficiency in Microsoft Office, email management, calendars, and communication platforms

• Experience with CRM systems, patient management software, or medical software will be considered an advantage

• Ability to work independently, take initiative, and contribute to the ongoing development of the clinic

What the Company Offers

• Competitive remuneration package

• 13th Salary

• Monday to Friday

• Modern, professional, and premium working environment

• Long-term career prospects within a growing practice

• Opportunity to work alongside a highly respected Plastic Surgeon

Last but not least, at DART Recruitment 🎯 we are by your side every step of the way, offering support, guidance and complete confidentiality throughout your career journey.