Job Title:
L3 Business Administration Apprentice

Location:
Ilford, IG2 6UW

Work Type:
On-site

Job Type:
Full-time – 20-40 hours per week

Working Days:
3-4 days per week (including Saturdays)

Start Date:
As soon as possible

Salary:
Apprentice National Minimum Wage

Training Course:
Apprenticeship Standard: Business Administrator
Training Provider: Excellence Solutions Limited
Level: Level 3 (A level equivalent)
Duration: 18 months

SUMMARY

This is an excellent opportunity for a motivated, organised, and enthusiastic individual to begin a career in business administration within a professional dental practice. You will gain valuable hands-on experience while working towards a nationally recognised qualification and developing essential administrative and customer service skills.

As a Business Administration Apprentice, you will support the day-to-day operations of the practice while helping to provide an excellent experience for patients.

ABOUT THE COMPANY

Gants Hill Smiles Dental is a fully private, family-friendly dental practice dedicated to delivering both general and cosmetic dentistry services tailored to the individual needs of every patient. The practice prides itself on providing high-quality care in a welcoming, professional, and supportive environment.

WHAT YOU WILL DO

Your responsibilities may include:

Answer phone calls and respond to patient enquiries
Book, reschedule, and cancel appointments
Welcome patients and provide reception support
Maintain and update patient records accurately
Handle emails, letters, and general correspondence
Process payments and issue receipts
Manage filing, scanning, and document organisation
Order office supplies and monitor stock levels
Support the Practice Manager with administrative tasks
Deliver excellent customer service
Support day-to-day operations of the practice
Participate in ongoing training and professional development

TRAINING

During your apprenticeship, you will:

Receive regular training and support from Excellence Solutions Limited
Complete at least 20% off-the-job training
Study the Business Administrator apprenticeship standard
Gain hands-on experience in a real working environment
Develop administrative, organisational, and customer service skills
Build the foundations for a long-term career in business administration

REQUIREMENTS

Desired Qualifications

GCSE English (Grade A-C / 4-9)
GCSE Mathematics (Grade A-C / 4-9)

Candidates may inform the employer of any additional qualifications or relevant experience, as prior learning may affect the training plan.

Skills

Communication skills
Organisation skills
Attention to detail
Customer service skills
Team working
Professionalism

Other Requirements

Keen to learn and develop professionally
Punctual and reliable
Strong attention to detail
Positive attitude and willingness to learn
Comfortable working in a fast-paced environment
Flexible to work 3-4 days per week, including Saturdays

EQUAL OPPORTUNITIES

We welcome applications from candidates of all backgrounds. The apprenticeship can be adjusted to reflect existing knowledge, skills, or experience.

HOW TO APPLY

Click on the “Apply to this job” button at the top.

L3 Business Administration Apprentice - IG2