ICAP Executive Search & Selection is one of the premium consultancies and part of ICAP People & Employment Solutions, the largest HR Services Provider in Greece and Cyprus. With more than 50 years of experience, we specialize in assessing and recruiting Senior to Middle Level Executives across all sectors.

ICAP Executive Search & Selection, on behalf of its client, a leading Global Technology Provider, is seeking to recruit a Field Service Technician to join their dynamic team in Larnaca and in Nicosia, Cyprus.

Field Service Technician - Ref. (6247/FST/ESS/CY)

Role Overview:

Are you a hands-on problem solver with a passion for hardware and on-site technical support?
This role is an excellent opportunity for someone with a strong technical mindset who enjoys working in the field and delivering practical solutions.

As a Field Service Technician, you will be responsible for the installation, maintenance, and repair of hardware systems at client locations. Your day-to-day duties will involve setting up equipment, performing routine checks, troubleshooting issues, and ensuring optimal functionality of devices. You'll also handle basic networking, system updates, and provide first-level support to users when needed.
This position is ideal for candidates with a background in electronics, IT support, or electro-mechanical systems, who are looking to apply their skills in a dynamic, customer-facing environment. Strong communication skills, a proactive attitude, and the ability to work independently are key to success in this role.
You’ll receive full technical training and ongoing support to help you succeed. If you enjoy working with hardware, solving real-world problems, and being on the move, this role offers a great fit.

Key Responsibilities:

Install, maintain, and repair equipment at customer sites
Prepare sites, including cable installation and equipment setup
Perform routine preventive maintenance tasks
Respond promptly to customer issues and escalate when necessary
Maintain accurate service records and reports
Ensure compliance with company standards and safety procedures
Represent the company professionally at all times

Candidate Profile:

Technical Diploma or equivalent
Up to 1 year of relevant experience in a technical or IT-related role
Proficiency in Microsoft Office and Windows operating systems
Experience with PC hardware maintenance and support
Strong problem-solving skills and ability to work independently
Good communication skills and customer-focused mindset
Valid driver’s license

Preferred Qualifications:

Associate’s degree or higher in a technical field (Electronics, Mechanical, or Computer Engineering)
Experience working with NCR or similar equipment
CCNA certification is a strong plus
Previous experience in a service field or customer-facing role

Benefits:

An attractive remuneration package will be offered, including a 13th salary, 7% Provident Fund, company car, mobile phone, and additional benefits.

Comprehensive training will be provided over an extended period to ensure full readiness for the role.

Working hours: 7:30 AM – 4:00 PM, remote-based.

In full compliance with the EU Pay Transparency Directive (EU) 2023/970, please note that the applicable salary range defined by our client for this role will be disclosed to candidates by our consulting team within a reasonable timeframe before the interview process begins.