Role Objective: Support data-driven decision-making at all levels by continuously improving business operations and developing efficient, optimized processes. Within the framework of achieving strategic goals, this role focuses on increasing the organization's growth and competitiveness by defining Key Performance Indicators (KPIs), monitoring and analyzing performance, and developing and implementing improvement proposals.

Main Responsibilities:

Identify and analyze business needs and requirements.
Identify opportunities for business process improvement and automation, and develop proposals.
Develop project requirements (such as BRD, SRS, etc.) and related documentation.
Collaborate with cross-functional stakeholders to align solution designs and requirements.
Conduct data-driven research and analysis to provide management with actionable insights to support decision-making.
Monitor and report on the progress, results, and performance of ongoing projects.
Develop proposals for post-implementation improvements of new systems and processes.

Requirements:

Bachelor’s degree or higher in Business Administration, Economics, Information Systems, or a related field.
3 or more years of experience in business analysis, process analysis, or project management.
Strong analytical thinking and high-level problem-solving skills.
Strong documentation and presentation skills.
Advanced English proficiency.

Senior Business Analyst