Job Description

Toast is recruiting on behalf of a leading professional services firm with a major presence across Canada, known for its advisory, consulting, and analytics work with large enterprise and public sector clients. The firm is scaling its AI and advanced analytics practice in Western Canada and is looking for a senior leader to guide client engagements, grow the business, and shape how the practice delivers AI solutions at scale. This is a high visibility role for someone who wants to combine hands on delivery leadership with real influence over where the practice goes next.

Responsibilities

Lead multiple concurrent client engagements, owning delivery quality, commercial performance, risk, and client satisfaction
Direct full lifecycle AI programs from use case identification and prioritization through model development, deployment, and value realization
Establish and operate AI governance frameworks for clients, including responsible AI, model risk management, data governance, and operating model design
Build the operational backbone of client AI programs, including intake, prioritization, delivery cadences, MLOps, and performance measurement
Provide direction to data scientists, ML engineers, and data engineers as they design, build, and deploy production AI and ML solutions
Act as a trusted advisor to senior client executives, shaping AI strategy and translating it into actionable roadmaps
Manage senior stakeholder relationships across business, technology, and risk functions, aligning competing priorities and driving outcomes
Communicate complex technical concepts to non technical audiences with clarity and credibility
Contribute to the practice's commercial agenda by identifying and qualifying opportunities, leading proposals and RFP responses, and shaping solution offerings
Expand existing accounts by identifying adjacent value and bringing the right capabilities to the table
Contribute to thought leadership, points of view, and go to market assets that strengthen the practice's market position
Lead, coach, and develop managers, consultants, and technical specialists across engagements
Provide performance feedback, mentorship, and career sponsorship as part of a strong coaching culture
Contribute to recruiting, onboarding, and capability building within the practice

Requirements

Experience identifying, prioritizing, and delivering AI and advanced analytics use cases end to end
Experience building and running AI programs, including governance and strategy or operations components
Proven ability to work with senior stakeholders, including C-suite, to define business outcomes from AI initiatives
Strong client facing and delivery experience, working across both business and technical teams
Demonstrated track record of delivering AI and analytics solutions in real environments
Ability to translate business problems into scalable AI use cases and drive execution
Experience coordinating cross functional teams to implement and deploy solutions
Master's degree required, for example Computer Science, MBA, or a related field
Consulting experience at a boutique or large firm will stand out
A technical background is nice to have but not required
Industry exposure to utilities, energy, or public sector is considered an asset

Benefits

Salary range of $170,000 to $210,000 based on skills, experience, and location, plus eligibility for variable incentive pay tied to individual and firm wide performance
Opportunity to lead and shape a growing AI practice in Western Canada, with direct influence over governance frameworks and delivery models used across major enterprise and public sector clients
A platform to build a visible track record in AI strategy and delivery, working directly with C-suite stakeholders on initiatives with measurable business impact
Comprehensive total rewards package including inclusive benefits and flexibility programs designed to support long term career growth

Senior Manager, AI & Advanced Analytics