JOB LOCATION: Remote
SALARY: TBD

JOB DESCRIPTION

As an Amazon Virtual Assistant (Vendor Central, Catalog and Operations), you will be responsible for taking ownership of catalog workflows, reporting, and data processes for large-scale Amazon apparel catalogs. This is not a basic data entry role; you will focus on executing, quality-assuring, and improving structured backend operations to ensure data accuracy and seamless listing functionality.

KEY RESPONSIBILITIES

Catalog Management: Populate and manage Amazon Vendor Central item setup templates and execute bulk catalog updates via flat files.
Issue Resolution: Investigate and resolve complex catalog issues, including fixing variation errors, missing attributes, and suppressed items.
Data Analysis & Reporting: Analyze large datasets to identify inconsistencies, builed and validate pivot-based reporting, and maintain internal tracking tools.
Amazon Case Management: Monitor and resolve Vendor Central alerts, managing support cases to fix backend disrepancies.
Quality Assurance: Execute strict QA and validation of all data outputs before submission to maintain flawless catalog integrity.
Process Optimization: Troubleshoot data workflows, help document standard operating procedures (SOPs), and eventually review or delegate tasks to support team members.

LINE OF BUSINESS (LOB)

General Virtual Assistance with a focus on Amazon Vendor Central Management
Specialized in advanced catalog architecture, data analytics, and workflow operations (e.g., Bulk Flat Files, Complex Variations, Pivot Reporting, SOP Creation)
Focus Areas:
- End-to-end execution and QA of apparel and footwear catalogs.
- Advanced Excel tracking and reporting tool optimization.
- Resolving complex listing suppressions and account alerts.
- Team leadership, workflow documentation, and task delegation

QUALIFICATIONS

Advanced proficiency in MS Excel and Microsoft 365 (ability to build/validate pivot tables and manage large, messy datasets is required).
Fluent in English with excellent written communication skills.
High attention to detail, accuracy, and strong proactive problem-solving skills.
Experience with Amazon Vendor Central is highly preferred.
Background in catalog management (specifically managing complex size/color variations) is a major plus.
Familiarity with project management tools is an advantage.
Ability to follow structured workflows and adapt to increasing ownership over time.
Available for full-time work (40 hours).
Willing to work on a schedule Central Standard Time (night shift)

SYSTEM REQUIREMENTS

Main Device:

Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
RAM: 8 GB or higher.
Storage: Minimum of 112 GB.
Internet Speed: At least 20 Mbps for both download and upload speeds.

Backup Device:

Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent.
RAM: Minimum 4 GB.
Storage: Minimum of 112 GB.
Internet Speed: At least 10 Mbps for both download and upload speeds.

Note: The use of mobile phones or tablets is not accepted for this role.

Amazon Virtual Assistant (Vendor Centra...