Braze Campaign Services Consultant (Contract)
Role Overview A leading marketing technology consultancy is seeking experienced Braze Campaign Services Consultants to join a growing delivery team supporting enterprise customer engagement programmes. This is a hands-on, client-facing role focused on building, deploying, and optimising multi-channel lifecycle campaigns directly within the Braze platform. The ideal candidate combines strong technical campaign execution with a solid understanding of customer engagement strategy, lifecycle marketing, and marketing automation best practices.
Contract Details

Contract Type: Independent Contractor / Consultant
Duration: 3-month rolling contract
Capacity: Full-time (40 hours per week)
Location: Remote. Candidates based in the USA.
Working Hours: Must have strong overlap with US West Coast (Pacific Time) business hours
Start Date: ASAP
Rate – please provide candidates at their desired rate

Key Responsibilities

Build, configure, and execute multi-channel customer engagement campaigns using Braze.
Develop and maintain Braze Canvases, Campaigns, Audience Segments, Personalisation Strategies, and Customer Lifecycle Journeys.
Translate business requirements into scalable technical campaign workflows.
Configure and optimise Braze capabilities, including Email, Push Notifications, In-App Messaging, SMS, Content Cards, Connected Content, and Liquid Personalisation.
Execute campaign builds with precision, consistency, and strong attention to detail.
Monitor campaign performance, conduct campaign QA and testing prior to deployment, and troubleshoot delivery or execution issues.
Identify optimisation opportunities to improve engagement, retention, and conversion.
Collaborate directly with internal delivery teams and client stakeholders to ensure campaign success.

Required Technical Skills & Experience

2+ years of hands-on Braze experience in production environments.
Proven experience building and managing production Braze Canvases and Campaigns.
Solid technical understanding of HTML, SQL, Liquid Templating, JavaScript, JSON, and APIs/Data Integrations.
Experience working with Connected Content, Catalogs, Currents, and Liquid Personalisation.
Strong understanding of customer lifecycle marketing and retention strategies.
Experience supporting mobile-first engagement programmes.
Previous agency, consultancy, or client-facing delivery experience is strongly preferred.

Ideal Candidate Profile The ideal candidate is proactive, commercially aware, technically strong, and comfortable working in high-demand client environments. They can operate with autonomy, communicate clearly, and contribute both strategically and tactically from day one. They should also possess excellent problem-solving abilities, strong organisational skills, and a high attention to detail.

Braze Campaign Services Consultant (Contract) - remote - USA