Chef de Rang / Head Waiter

5 AA Red Star Luxury Hotel | 4 AA Rosette Restaurant

Pembrokeshire, Wales

Up to £28,500 Base Salary + Approx. £3,500 Annual Gratuities
40-Hour Contract | Exceptional Training & Career Progression

An exciting opportunity has arisen for an experienced Chef de Rang or Head Waiter / Head Waitress to join the front-of-house team at one of Wales' most celebrated luxury hotels.

Awarded 5 AA Red Stars, this exceptional country house hotel is home to an acclaimed 4 AA Rosette restaurant, delivering refined dining alongside warm, genuine hospitality in one of the UK's most beautiful countryside settings.

Whether you're an established Head Waiter or an ambitious Chef de Rang ready to take the next step, this is an outstanding opportunity to develop your career within one of Britain's leading independent luxury hospitality collections.

The Restaurant

Food and hospitality sit at the very heart of the guest experience.

Working closely alongside an exceptional kitchen brigade led by Executive Chef Douglas Balish, the restaurant has built an outstanding reputation for combining beautifully executed seasonal cuisine with knowledgeable, intuitive and personable service.

Every member of the front-of-house team plays an important role in creating memorable dining experiences, with genuine hospitality valued just as highly as technical excellence.

The Role

Working alongside the Restaurant Manager and senior leadership team, you will take ownership of your section while helping maintain the exceptional standards expected within a 4 AA Rosette dining room.

Responsibilities include:

Delivering warm, professional and knowledgeable service throughout every guest experience
Taking ownership of your section during lunch and dinner service
Supporting and mentoring junior members of the front-of-house team
Working closely with the kitchen and sommelier teams to deliver seamless service
Building rapport with guests while confidently answering questions on food and beverages
Maintaining exceptional presentation standards throughout the restaurant
Contributing to a positive, supportive and highly professional team culture

This is an ideal opportunity for someone looking to continue developing within luxury hospitality while working alongside an experienced and passionate team.

About You

Current Chef de Rang, Head Waiter, Head Waitress or experienced waiter ready to progress
Experience within Michelin, AA Rosette or luxury hotel environments would be highly advantageous
Passion for exceptional food, wine and hospitality
Professional, personable and confident with guests
Calm, organised and able to perform under pressure
Strong attention to detail and pride in delivering exceptional service
Positive attitude with a genuine desire to continue learning and progressing

The Package

Up to £28,500 base salary
Approximately £3,500 annual gratuities
40-hour contract
Company pension (NEST)
Seren Employee Profit Share Scheme
Individual training and development programme
Financial support towards professional qualifications
Meals provided whilst on duty
Long service holiday rewards
Employee referral programme
Milestone recognition awards
Hospitality Action Employee Assistance Programme
Staff and Friends & Family accommodation rates across the wider collection
30% discount across sister businesses
Genuine long-term progression opportunities within one of Wales' leading luxury hospitality groups

Why This Role?

This is an excellent opportunity to join one of Wales' finest luxury hotels, where exceptional service, outstanding food and genuine hospitality go hand in hand.

Offering a 5 AA Red Star environment, an acclaimed 4 AA Rosette restaurant, structured training, excellent employee benefits and clear opportunities for progression, this role is ideal for an ambitious hospitality professional looking to build a long-term career within luxury dining.