Visually is building the AI-native experimentation and personalization platform.We work with some of the world’s leading ecommerce brands, helping them test, personalize, and optimize customer journeys at scale. Experiences launched through Visually influence billions of dollars in revenue.

We're looking for a Product Manager to partner with our Customer Success team, helping turn customer data and behavior into high-impact experimentation and personalization strategies. You'll work behind the scenes with CSMs, supporting strategic initiatives, at-risk accounts, and customers that require deeper product thinking or CRO expertise.

What You’ll Do

• Analyze customer stores, funnels, analytics, session recordings, ads, and onsite behavior to identify conversion opportunities..

• Build strategic A/B testing and personalization backlogs for large and strategic customers.
• Use AI-native workflows to accelerate research, ideation, hypothesis creation, reporting, and iteration..

• Translate insights into clear, test hypotheses..

• Help build, QA, and launch onsite experiences inside Visually..

• Improve the quality of test ideas, test iterations, UX, messaging, layouts, and personalization logic..

• Identify repeatable customer needs that can inform Visually’s product and roadmap..

What We’re Looking For

• 5+ years of experience in B2C product management, CRO, growth, experimentation, or a similar role..

• Proven experience building A/B testing strategies, hypotheses, and experimentation roadmaps for consumer-facing products..

• Good design judgment - you can evaluate layouts, hierarchy, messaging, and visual execution, and understand what makes an onsite experience feel polished and on-brand..

• Experience analyzing behavior data from tools like GA4, Shopify, heatmaps, session recordings, ad platforms, or similar analytics tools..

• Ability to diagnose customer journey problems, prioritize opportunities, and turn insights into clear, actionable experiments..

• Hands-on experience working with AI tools to accelerate research, ideation, analysis, reporting, or execution..

• Comfortable moving from strategy to execution - this role requires someone who can think deeply, but also help build, QA, and launch..

This is not a portfolio-owning Customer Success role. You'll act as an internal experimentation and product strategy expert, partnering with CSMs to drive measurable business impact.

Product manager