Role: Project Manager
Priority Location: LatAm (specifically Honduras, Argentina, Brazil, and Ecuador) and South Africa
Working Hours: Full-time (40 hours/week), Eastern Standard Time (EST)
Type of contract: Remote
Type of job: Project Management

The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience.

About the Company:
We are an award-winning, boutique design and creative agency based in New York City that does high-stakes, high-craft work for high-profile brands. It is fast-paced, priorities shift, and clients can move quickly. The upside: a tight, friendly team, real ownership from day one, and a manager invested in your growth. The person who thrives here is energized by that pace, not drained by it.

About the Role:
Own creative accounts end to end so the work ships on time, on budget, and on brand, without needing to be chased.

This is not a task-tracker seat. You are the person the client trusts and the person the design team relies on to keep everything moving. You own the account; you don't just report on it.

Who this is for
You run toward ownership. When something is unclear, you resolve it instead of escalating it. You stay calm when a client changes direction on a Friday afternoon, and you can hold five projects of different sizes in your head without dropping the small ones. You are AI-native by instinct, not because a job asked you to be. You have low ego and high standards, and you would rather build a clean system than be the hero who remembers everything.

You will be supported. You report into an Operations Manager who mentors the PM function, and specialized work is handled by domain owners (digital and technical, print and production), so you are never expected to do everything alone. What you own is the account and its delivery.

What you'll own

End-to-end delivery. A portfolio of accounts spanning light to heavy complexity, each shipped on time, in scope, and to the agency's standard.
Resourcing and profitability. Plan who works on what, keep projects inside their hours and budget, and stay aware of cost and margin. You know whether an account is healthy, not just whether it's busy.
Client ownership. Lead status calls, translate feedback into clear tasks, and read between the lines on what a client actually needs.
Team coordination. Give designers clarity, sequence the work, and keep the internal workflow honest in Monday so nothing stalls in a Slack thread.
AI in the workflow. Use tools like Claude daily to move faster, tighten process, and raise the quality bar. This is core to how we work.

Must-haves

Demonstrated fluency with AI tools like Claude in daily work. This is a hard requirement, not a nice-to-have
4+ years in project management, or equivalent depth, ideally in a creative agency or design studio
Proven track record owning accounts end to end, not just executing assigned tasks
Comfort with resourcing, timelines, and budget or margin awareness
Strong, direct, upbeat communication and confident meeting leadership
Fluent with Monday.com (or a comparable PM platform), plus Google Workspace, Slack, Gmail, Zoom
Working familiarity with Figma to collaborate with designers

Project Manager - 20252