Job Description

Toast is recruiting on behalf of an early-stage, remote-first company building an AI-powered market research platform. The company helps businesses move from a research question to a finished report through one connected workflow that combines research expertise, AI, and purpose-built software, covering everything from survey design to audience targeting to data analysis. As the platform grows, they are looking for an experienced UX Product Designer to help make complex research workflows feel clear, intuitive, and easy to use, while also helping build the design foundation the broader team will scale from.

Responsibilities

Design thoughtful, user-centered experiences across a complex research platform
Simplify complex workflows including study setup, survey creation, audience targeting, data collection, reporting, dashboards, and analysis
Create user flows, wireframes, prototypes, high-fidelity mockups, and detailed design handoff documentation
Design polished research outputs and reporting experiences, including executive summaries, board-ready reports, presentation-friendly takeaways, and social-ready content
Help evolve and maintain the design system, including components, variants, accessibility considerations, interaction patterns, and usage guidelines
Define reusable design standards so similar product experiences are handled consistently across the platform
Create structure for how design work is documented, reviewed, handed off, and implemented
Work closely with engineers to ensure designs are feasible, scalable, and aligned with the component system
Partner with product, research, and customer-facing team members to understand user needs, pain points, and business requirements
Translate customer feedback, internal QA findings, and product strategy into clear UX improvements
Design AI-assisted product experiences, including how users review, edit, trust, and act on AI-generated outputs
Support usability testing, user feedback sessions, and design iteration
Balance polished UX with startup speed, technical trade-offs, and business priorities

Requirements

5+ years of product design, UX/UI design, or related experience
Experience designing SaaS products, B2B software, workflow tools, dashboards, analytics products, or similarly complex digital platforms
Strong UX thinking and the ability to turn ambiguous requirements into clear, intuitive product experiences
Strong visual design skills, with attention to layout, hierarchy, interaction patterns, and detail
Experience designing end-to-end flows, not just individual screens
Experience contributing to or owning a design system, component library, or product design standards
Advanced Figma skills, including components, variants, prototyping, and design system organization
Comfort creating structure in a fast-moving environment without overcomplicating the process
Comfort collaborating closely with engineers, product leads, researchers, and company leadership
Strong communication skills and the ability to explain design decisions clearly
Experience designing polished, client-ready outputs such as reports, dashboards, executive summaries, presentation templates, or shareable content is a plus
A portfolio that shows shipped product work, thoughtful UX decisions, strong visual execution, and ideally experience designing complex reports, dashboards, templates, or other business-ready outputs

Benefits

Salary range of 90,000 to 95,000 dollars, with room to grow as the company scales
Fully remote role, open to candidates anywhere in Canada
Direct ownership over a growing design system, meaning your decisions today become the standards the whole product team builds on tomorrow
A seat on a small team where your work has visible, immediate impact on the user experience of a platform helping businesses make faster, more confident, data backed decisions
Exposure to designing AI-assisted workflows, a fast growing and increasingly valuable skill set in product design
The chance to shape not just individual features but how design gets done at the company, from process to documentation to team standards