Role: Sales Representative

Priority Location:Remote, South Africa

Working Hours:Monday - Friday 8am - 6pm UK Time

Salary Range: $2,000 – $2,500 USD per month

Type of contract: Independent Contractor

About the Company

We are a premier, UK-based property law firm specialising in lease extensions, dedicated to helping homeowners effortlessly navigate the complex legal frameworks surrounding property ownership.

We are not your typical traditional law firm. We are a highly growth-focused, modern, and AI-forward business led by a visionary CEO. We are actively investing in building a state-of-the-art, in-house content engine to drive massive market awareness and inbound demand. As we leverage cutting-edge technology and digital marketing to scale, we are expanding our team with forward-thinking professionals who want to work at the intersection of legal services, innovation, and modern client acquisition.

Role Overview

We are seeking a highly motivated, detail-oriented Remote Sales Representative based in South Africa to help manage our rapidly growing pipeline. In this pivotal support role, you will work closely with our UK-based sales and customer success teams to manage high-volume inbound call overflows, qualify prospective clients generated by our content engine, and proactively chase open quotes for lease extensions.

Because you will be dealing directly with UK homeowners navigating important property decisions, you must possess exceptional phone etiquette, high emotional intelligence, and a proactive attitude toward closing loops and converting warm leads.

Key Responsibilities

Inbound Qualification & Call Handling

Manage overflow calls from primary sales and customer lines, ensuring a seamless, high-quality experience for UK homeowners.
Consult with inbound prospects to understand their property situation, explain our lease extension services, and qualify their readiness.
Route high-value, qualified leads directly to our senior specialists and internal legal teams.

Lead Chasing & Proactive Follow-Ups

Actively follow up on open quotes and legal proposals, guiding clients through the decision-making process to convert leads into active cases.
Liaise with clients to "chase" outstanding documents, property details, and landlord information needed to progress their files.
Engage with warm leads generated by our digital content channels to keep the pipeline consistently active.

Tech-Forward Administration & CRM Management

Work alongside our AI-driven systems to log call details, follow up promptly, and maintain meticulous client records in our CRM.
Coordinate internally with the sales and legal teams to ensure handovers of critical client files are seamless.
Provide regular feedback to the marketing team on lead quality to help optimize our inbound content engine.

Candidate Requirements

Experience & Skills

Proven Experience: At least 2–3+ years of experience in inbound/outbound sales, high-volume customer service, or professional services support (legal, financial, or real estate sectors are highly advantageous).
Communication Excellence: Flawless English verbal and written communication skills (C1/C2 level) with a professional, empathetic, and clear British or neutral phone presence.
Complex Problem Solving: Ability to quickly grasp and explain complex legal and financial concepts (such as property valuation and lease terms) to everyday consumers.
AI & Tech Literacy: Highly comfortable working in a modern, tech-forward environment. Experience with CRM systems, VoIP platforms, and AI productivity tools is a major plus.

Remote Work Infrastructure

A dedicated, quiet, and professional home office setup.
A highly stable, high-speed fiber internet connection.
A reliable power backup solution (UPS / Inverter) to guarantee uninterrupted connectivity during load shedding or localized power outages

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