AV Post-Sales Systems Engineer

Location: New York, NY (Hybrid)

Position Type: Full-Time

About the Company

We are an industry-leading, rapidly growing technology systems integrator with over $100M in annual revenue and a footprint that has expanded with four new regional offices in the last few years. We pride ourselves on delivering premium, enterprise-grade audiovisual, unified communications (UC), and smart building solutions for elite corporate, education, and hospitality clients.

Role Overview

As an AV Post-Sales Systems Engineer, you are the vital bridge between pre-sales design concept and successful physical deployment. You will take signed contracts, validate the Sales Bills of Materials (BOM), create detailed signal flows, coordinate with construction trades, and provide technical guidance to the field teams during installation. This is a highly collaborative engineering role focused on technical precision and quality control.

Key Responsibilities

Design Validation & Scope Review: Conduct technical reviews of finalized Scopes of Work (SOW) and pre-sales designs to identify system dependencies, structural risks, or equipment gaps.
Engineering Documentation: Generate detailed engineering drawing packages using AutoCAD, including system schematics (signal flow), rack elevations, wall plate details, and cable run lists.
BOM Refinement: Optimize the Bill of Materials for compatibility, product lifecycle changes, and value engineering where applicable, coordinating closely with procurement.
Trade Coordination: Coordinate structural, electrical, and data networking requirements (MEP) with general contractors, architects, and client IT teams.
Field Support & QA/QC: Act as the technical point of contact for Project Managers and Field Engineers during the installation phase, clarifying design intents and resolving deployment issues.

Qualifications

Experience: 3–5+ years of dedicated engineering experience in commercial AV systems integration.
Technical Proficiency: Mastery of modern AV technology including Dante, AV-over-IP (SDVoE, Crestron NVX, Q-SYS), DSP platforms (Biamp, Q-SYS), and major control architectures.
Software Skills: Proficiency in AutoCAD or Revu Bluebeam.
Certifications: CTS or CTS-D preferred. Vendor certifications (Q-SYS L2, Biamp Tesira, Crestron) are highly valued.
Education: Bachelor’s degree in Electrical/Computer Engineering, or equivalent hands-on technical experience.

Senior AV Post-Sales Systems Engineer