Audiovisual Field Engineer

Location: New York, NY (Field-Based / Onsite)

Position Type: Full-Time

About the Company

We are an elite, rapid-growth technology systems integrator with over $100M in revenue and a footprint expanding aggressively through four new office openings in recent years. We specialize in deploying high-impact, sophisticated AV solutions for Fortune 500 boardrooms, enterprise offices, creative spaces, and institutional centers.

Role Overview

The Audiovisual Field Engineer is the technical leader on the front lines of our installations. In this role, you will load control code, configure and tune advanced DSP systems, test signal routing, resolve complex network issues, and perform final system commissioning to transition newly installed spaces over to client success teams.

Key Responsibilities

System Commissioning: Conduct final testing and system tuning (audio gain staging, EQ, EDID management, and video calibration) to meet exceptional QA/QC standards.
Code Deployment: Load and test control system configurations (Crestron, Q-SYS, Extron). Work closely with programming teams to troubleshoot control UI and API anomalies.
Network Diagnostics: Configure and troubleshoot AV-over-IP networks, managed switches (Netgear, Cisco), and network-dependent hardware.
Client Hand-off & Training: Perform live demonstrations, technical run-throughs, and system sign-offs with client IT departments and stakeholders.
On-Site Troubleshooting: Diagnose and resolve hardware, cabling, or configuration failures in high-pressure field conditions.

Qualifications

Experience: 3–5+ years in a field-based AV integration, commissioning, or advanced service role.
Technical Expertise: Strong background in configuring DSPs (Biamp, Q-SYS), video distribution systems, and complex network-based systems.
Certifications: CTS-I or CTS-D highly preferred. Certifications in Q-SYS, Dante (Level 2 or 3), and Crestron are strongly desired.
Skills: Exceptional troubleshooting capabilities under client observation, deep understanding of signal flow, and strong interpersonal communication skills.

Senior AV Field Engineer - NYC