Looking for an exciting opportunity in B2B appointment setting and outbound sales? Join our growing team as a B2B Appointment Setter, supporting an Australian financial services business while also assisting Talent Team Services with business development activities.

This is a full-time, fully onsite role based in Cebu Business Park, Cebu City. You will work closely with the team in a professional office environment and support Australian businesses through high-volume B2B outbound calling.

If you're confident on the phone, enjoy speaking with people, can handle rejection, and are motivated by call and appointment targets, this could be a great opportunity for you.

Your Client

You'll primarily support an Australian financial services company that provides lending and finance solutions through a trusted referral network. As part of this shared services role, you will also support Talent Team Services, an Australian recruitment and offshore staffing company that helps businesses build high-performing remote teams by connecting them with skilled professionals in the Philippines.

To Be Successful in This Role, You Must Have:

Previous experience in B2B appointment setting, outbound calling, telemarketing, cold calling, or sales development.
Proven experience handling high-volume outbound calls in a target-driven environment.
Strong spoken and written English, with clear and professional communication skills.
Ability to communicate confidently with business owners, decision-makers, C-level executives, mortgage brokers, and other professionals.
Comfortable making a large number of calls throughout the day and consistently working toward daily/weekly call targets.
Excellent rapport-building and communication skills.
Ability to quickly establish trust and interest during a short phone conversation.
Positive and persistent when dealing with rejection, objections, voicemail, gatekeepers, and unanswered calls.
Strong questioning and listening skills to identify potential needs and opportunities.
Confident handling objections without being overly aggressive or pushy.
Strong organisational skills and attention to detail.
Ability to accurately record call outcomes, notes, and follow-up activities in a CRM.
Resilient, self-motivated, and comfortable working in a high-volume, KPI-driven environment.

Desirable:

Experience using Apollo.io or similar sales prospecting platforms.
Experience using GoHighLevel or other CRM systems.
Previous experience calling Australian businesses or working with Australian clients.
Experience in any of the following:
- Australian mortgage broking
- Personal lending
- Asset or vehicle finance
- Banking or financial services
- Insurance broking
- Real estate
- Recruitment or staffing

Some of the Activities You Will Be Involved In:

High-Volume Outbound Calling
- Make a high volume of outbound B2B calls to prospective clients, business owners, decision-makers, and referral partners.
- Introduce Talent Team Services and LoansToday's services in a clear and professional manner.
- Engage prospects quickly and create interest within the first few moments of the conversation.
- Ask relevant questions to understand the prospect's business needs and determine whether they are a suitable opportunity.
- Qualify prospects based on agreed criteria.
- Handle objections, rejection, gatekeepers, voicemail, and call-backs professionally.
- Follow up with interested prospects to maximise conversion opportunities.
- Book qualified appointments, discovery calls, and referral discussions for the Sales Team.
- Consistently meet agreed daily and weekly outbound call, contact, and appointment targets.

Prospecting & Lead Generation
- Generate and work through targeted prospect lists based on agreed industries, locations, and ideal customer profiles.
- Use Apollo and other approved tools to identify businesses and key decision-makers.
- Research prospects before or during calls where required.
- Support LinkedIn prospecting and other outreach activities when needed.
- Maintain a consistent pipeline of prospects for outbound calling.

CRM & Administration
- Maintain accurate records of calls, conversations, outcomes, and follow-up activities within the CRM.
- Accurately record call dispositions, prospect information, appointment details, and next steps.
- Keep prospect data organised and up to date.
- Schedule follow-up activities and manage callbacks effectively.
- Ensure strong CRM discipline across both businesses.

Collaboration & Performance
- Work closely with the Sales Teams to improve targeting, messaging, and appointment quality.
- Meet agreed activity and performance KPIs, including outbound calls, meaningful conversations, qualified leads, and appointments booked.
- Provide feedback and insights gathered from conversations with prospects and referral partners.
- Continuously improve call quality, objection handling, and appointment-setting techniques.

Benefits of Working With Us:

HMO coverage plus one free dependent from day one
Life and Accidental Death Insurance with critical illness coverage
Dental care benefits
Fixed weekends off
20 days of annual vacation leave (VL)
10 days of sick leave (SL)
Work equipment provided
Observance of Australian public holidays
Fixed day shift schedule
Excellent work-life balance
Birthday lunches
Employee Appreciation Day getaway party!
Welcome gift on your first day!

If you're confident on the phone, enjoy high-volume outbound calling, and are motivated by hitting targets and booking quality appointments, this is a great opportunity to grow your career in B2B sales and business development.

Don’t wait—apply today

B2B Appointment Setter (High-Volume Out...