Provide L1/L2 support for SAP Enable Now incidents, service requests, and user queries.
Monitor application health and perform basic troubleshooting for platform-related issues.
Manage user access, roles, permissions, and authorization requests.
Develop and maintain SAP Enable Now content, simulations, guided tours, and training materials.
Configure and support SAP Enable Now Producer, Manager, Web Assistant, and Desktop Assistant components.
Perform content publishing, version management, localization, and library administration activities.
Analyze business requirements and implement application enhancements and customizations.
Support integrations with SAP applications and related learning platforms.
Coordinate with business users, content authors, and SAP support teams to resolve issues and deliver solutions.
Participate in platform upgrades, continuous improvement initiatives, and future digital adoption projects, including SAP WalkMe-related transformations.
- Provide L1/L2 support for SAP Enable Now incidents, service requests, and user queries.
- Monitor application health and perform basic troubleshooting for platform-related issues.
- Manage user access, roles, permissions, and authorization requests.
- Develop and maintain SAP Enable Now content, simulations, guided tours, and training materials.
- Configure and support SAP Enable Now Producer, Manager, Web Assistant, and Desktop Assistant components.
- Perform content publishing, version management, localization, and library administration activities.
- Analyze business requirements and implement application enhancements and customizations.
- Support integrations with SAP applications and related learning platforms.
- Coordinate with business users, content authors, and SAP support teams to resolve issues and deliver solutions.
- Participate in platform upgrades, continuous improvement initiatives, and future digital adoption projects, including SAP WalkMe-related transformations.

SAP Enable NOW