Account Manager
UK (Remote/Hybrid with occasional travel)

An opportunity to join an established PE-backed Microsoft Partner, delivering end-to-end solutions across Microsoft Dynamics Business Central, CE, Biz Apps, Azure, Cyber Security, Managed Services, Telecoms, and Data & AI. This business is building serious momentum in the Microsoft partner ecosystem, and this is a pivotal time to join.

The Role

As Account Manager you'll own a portfolio of SME accounts, driving revenue expansion through strategic relationship management, upselling, and cross-selling across the full Microsoft technology portfolio. You'll be supported by a team of specialist sellers across each technical area - your job is to support our customers and facilitate the right conversations and bring the right people in at the right time.

What You'll Be Doing

Managing a portfolio of named accounts
Acting as the voice of the customer internally, ensuring high retention and satisfaction
Building deep, trusted relationships with key stakeholders across your client base
Identifying and qualifying growth opportunities across the businesses full solution portfolio
Working alongside specialist sellers (D365 Business Central & CRM, Biz Apps, Cyber, Telecoms, Managed Services) to co-sell
Maintaining accurate pipeline management through the CRM, following MEDDIC qualification methodology

Required Skills & Experience

A proven track record in key account management or customer success, ideally within a Microsoft partner or managed services environment
Experience with Microsoft Biz Apps (Business Central, ERP or CE) - strong knowledge of either is welcomed
A collaborative mindset
High standards
Process-driven, and genuinely curious about the client's business

Benefits

Employee ownership – as a growing business an understanding that everybody who contributes towards their success, shares in their success.
Open and honest culture where feedback is taken on-board and acted upon
Flexible working opportunities including home working and hybrid options
Annual salary benchmarking
Excellent progression opportunities, training and support, including recognised qualifications
25 days annual leave + public holidays, rising with length of service
Employee benefits trust
Company bonus scheme
Life assurance 4 x Salary
Contributory pension scheme at 4% matched
Healthcare and cash plan
Electric vehicle salary sacrifice scheme
Employee assistance programme
Company sick pay and income protection cover
Enhanced Maternity and Paternity pay
Employee recognition scheme
Eyecare vouchers + discounted gym membership

Location & Eligibility

UK-based role
Willingness to travel to client sites / business office as needed
No visa sponsorship available
Candidates must have the right to live and work in the UK without restrictions

For more info or to apply send your CV to Gemma Peck: gemma@gtptech.co.uk

Account Manager - Microsoft Solutions