Claims Handler Car Insurance Netherlands (m/f/d) | Remote or Hybrid (Netherlands) | Full-Time

About our client

Our client is one of Europe’s fastest-growing InsurTech companies, combining deep insurance expertise with innovative technology to create a more efficient, digital, and customer-focused insurance experience.

As the company continues to expand its operations in the Netherlands, this is an exciting opportunity to join at an early stage and play a key role in building the local claims function from the ground up. You will become part of a newly established team, helping shape processes, implement best practices, and contribute directly to the future growth of the business.

This is a great opportunity for someone who enjoys working in a start-up environment, taking ownership, and making a visible impact.

Your Responsibilities

Independently handle and assess motor insurance claims, including material damage, bodily injury, third-party liability, and own damage (MTPL/CASCO)
Review and evaluate claims based on photos, documentation, and relevant information
Apply claims handling processes, guidelines, and quality standards to ensure efficient and accurate case management
Support accurate reserve updates and contribute to effective claims cost control
Identify potential risks and support fraud prevention initiatives
Collaborate with external partners, including assessors and medical experts
Provide feedback on claims processes and digital tools to improve workflows and operational efficiency
Work closely with software developers, business analysts, data scientists, and insurance experts in a multidisciplinary and international team
Contribute ideas and expertise to help build and improve the Dutch claims operation

Your Profile

2–5 years of professional experience in non-life insurance claims handling and operations
Strong experience handling motor insurance claims (MTPL and CASCO)
Native-level Dutch language skills
Professional fluency in English
Independent, proactive, and solution-oriented working style
Comfortable taking ownership in a newly established team and helping shape processes
Interest in technology and willingness to work with innovative digital tools
Pragmatic mindset with the ability to challenge existing processes and identify improvements
Strong communication skills and ability to collaborate across different teams

What Our Client Offers

Attractive compensation package based on experience
Flexible working model: fully remote or hybrid within the Netherlands (the company is open to discussing the setup that works best for you)
Full-time position within a fast-growing InsurTech scale-up (part-time arrangements are not available due to the growth plans of the business)
The opportunity to join at an exciting stage and have a direct impact on building the Dutch claims function
High level of ownership, visibility, and influence within the organization
Open and collaborative company culture with an entrepreneurial mindset
Strong opportunities for professional growth as the company continues to expand into new insurance areas

📩 Interested? We look forward to receiving your application!

Claims Handler- Motor Insurance