Job Summary

We are seeking a Cloud Infrastructure Services Engineer to manage, maintain, and optimize cloud infrastructure, applications, databases, and platform services across Development, Test, UAT, and Production environments. The role involves AWS cloud administration, Kubernetes (EKS), Planet9 platform management, security, monitoring, incident resolution, application deployments, and ensuring platform availability, performance, and compliance.

Key Responsibilities

Administer and maintain Planet9 environments across all SDLC stages.
Manage AWS Cloud Services and Amazon EKS (Kubernetes) infrastructure.
Monitor infrastructure, applications, and platform performance; troubleshoot production issues.
Perform platform upgrades, patching, maintenance, and environment configuration.
Manage application deployments, production releases, and environment setup.
Administer databases including backup, restore, refresh, migration, and data import/export.
Configure and support SSO, IAM, SSL/TLS certificates, and security hardening.
Manage user accounts, service accounts, and access permissions.
Conduct proactive monitoring, health checks, incident resolution, and root cause analysis.
Execute change, problem, and service request management while meeting SLA requirements.

Required Skills

Cloud & Infrastructure

AWS Cloud Services
Amazon EKS (Elastic Kubernetes Service)
Kubernetes Administration
Linux/Unix Administration
Infrastructure Monitoring Tools
Cloud Security Best Practices

Database

Database Administration
Database Refresh & Migration
Backup & Recovery

Application & Platform

Application Deployment & Release Management
Environment Configuration Management
ERP Administration
Planet9 Platform Administration

Security

Single Sign-On (SSO)
Identity & Access Management (IAM)
SSL/TLS Certificate Management
Security Hardening & Compliance

Operations

Incident, Change & Problem Management
Service Request Fulfillment
SLA Management
Root Cause Analysis (RCA)

Cloud Infrastructure Service Engineer