Director of Housekeeping

Are you an experienced Housekeeping leader with a passion for luxury hospitality and exceptional guest experiences?

A prestigious luxury resort in the Caribbean is seeking an accomplished Director of Housekeeping to lead its housekeeping operation and uphold the highest standards of service and presentation across the property.

This is an exciting opportunity to join an internationally recognised luxury resort brand, offering a strong salary package, relocation support, and the chance to live and work on one of the Caribbean's most beautiful islands.

The Role

As Director of Housekeeping, you will be responsible for the strategic and operational management of the Housekeeping Department, ensuring world-class cleanliness, service excellence, and an outstanding guest experience throughout the resort.

You will lead, develop, and inspire a high-performing team while maintaining luxury hospitality standards and driving continuous improvement across all housekeeping functions.

Key Responsibilities

Lead all housekeeping operations across guest rooms, public areas and back-of-house facilities.
Maintain exceptional luxury and Forbes-standard housekeeping practices.
Recruit, train, mentor and develop housekeeping team members.
Drive departmental performance, productivity and service standards.
Conduct regular quality inspections and implement action plans where required.
Manage departmental budgets, labour costs, inventory and procurement.
Collaborate with Rooms Division and senior leadership teams to ensure seamless guest experiences.
Maintain health, safety and compliance standards across the department.

Candidate Requirements

Previous experience as a Director of Housekeeping, Executive Housekeeper or similar senior housekeeping leadership position.
Strong background within luxury hotels, resorts or branded hospitality environments.
Experience within Forbes-rated, five-star or ultra-luxury properties preferred.
Caribbean or island hospitality experience is highly desirable.
Strong leadership, coaching and team development skills.
Excellent communication and stakeholder management abilities.
Proven ability to drive service excellence and operational performance.

The Next Steps?

Interested? Simply click apply with your CV/Resume and the New Recruits team will call you for a confidential pre-screening discussion should you match this or other confidential requirements. We will explore your current situation, skillset and career aspirations along with discussing suitable roles and employers in more detail to ensure the perfect match. Interviews will be held via MS Teams.

About New Recruits International Ltd.

Founded in 2020, specializing in construction, engineering, hospitality, and corporate support recruitment across the Americas with focus on the Caribbean, we place local and ex-pat talent in prestigious projects, guided by integrity, collaboration, passion, quality, and discretion. Our highly experienced recruiters, attuned to island life, also conduct regular client visits to ensure we can provide tailored, first-hand guidance.