Position: Property Management Virtual Assistant
Salary: 6.50 - 8.50 USD per hour
Job Type: Full-time (40 hours per week)
Working Hours: Monday to Friday, 9 AM to 6 PM UK Time, with availability to work on Saturdays

Your main responsibilities will be to:

* Answer inbound calls from prospective and existing sales and lettings clients using
the company's phone system.
* Respond to property enquiries by phone, email, and other communication channels.
* Assist with maintenance and repair coordination by
communicating with tenants, landlords, and contractors.
* Book property viewing appointments and coordinate schedules
with the team members who conduct the viewings.
* Maintain a good knowledge of the local service area and property locations to
confidently assist clients and teammates.
* Keep track of property viewing availability and update schedules as required.
* Register new sales and lettings applicants and ensure their details are accurate and
up to date in the CRM.
* Keep property, landlord, and tenant records accurate and up to date in the CRM.
* Carry out other property sales and lettings-related duties as assigned.

Qualifications:

* Previous experience in property sales, lettings, property management, or
administration.
* Fluent spoken and written English.
* Good call handling skills and confident in speaking to clients over the phone.
* Confident in understanding local areas and property locations, with the ability to use
good judgement when scheduling appointments and managing calendars.
* Strong attention to detail with accurate record-keeping.
* Experience using property management software, ideally Alto CRM.

Please Make Sure Your Resume Includes

Your skills and the softwares you have used
Your work history, including:
- Company name
- Job title
- Employment dates (Month and Year only)
- Bullet points describing your main responsibilities