Role Overview

We are seeking an experienced Dayforce HCM SME to support and enhance Dayforce HCM operations. The candidate will serve as the primary functional expert, partnering with HR, Payroll, Learning, and Business stakeholders to optimize HR processes across the employee lifecycle.

This is a client-facing onsite role requiring strong functional expertise across Dayforce modules including Payroll, Workforce Management, Onboarding, Offboarding, Learning, Employee Data Management, and HR Service Delivery.

Key Responsibilities

Serve as the primary SME for the Dayforce platform and related HR processes.
Support day-to-day operations, incident resolution, and user queries.
Partner with HR, Payroll, L&D, and IT teams to gather requirements and implement solutions.
Configure and maintain Dayforce modules, including:
- Payroll
- Workforce Management
- Employee Lifecycle Management
- Onboarding & Offboarding
- Learning & Training
- Employee Self-Service (ESS) and Manager Self-Service (MSS)
Analyze business requirements and recommend best-practice Dayforce solutions.
Support testing, upgrades, patches, and new feature deployments.
Ensure data integrity, security, compliance, and audit readiness.
Develop process documentation, user guides, and knowledge articles.
Conduct stakeholder workshops, training sessions, and end-user enablement.
Collaborate with vendors and technical teams for integrations and issue resolution.
Drive continuous improvement and process automation initiatives.

Required Skills & Experience

Functional Expertise

Strong hands-on experience with Dayforce HCM.
Deep understanding of:
- Payroll Processing
- Employee Records Management
- Onboarding & Offboarding
- Learning Management
- HR Administration
- Leave & Attendance Management
- Workforce Scheduling

Business Knowledge

Strong understanding of HR and Payroll business processes.
Experience supporting end-to-end employee lifecycle management.
Knowledge of Australian Payroll and workforce compliance requirements.

Technical Skills

Experience with Dayforce configuration and administration.
Knowledge of HR system integrations and data management.
Experience with reporting, analytics, and dashboard development.
Familiarity with testing methodologies and release management.

Dayforce HCM Consultant