Assistant Manager – Supply Chain Operations

Location: Colombo, Sri Lanka

Mode: Onsite

About Client Partner

Our client is a fast-growing, premium online supermarket and e-grocery platform in Sri Lanka. Leveraging digital convenience, direct-to-consumer logistics, and an extensive assortment of fresh, local, and international products, the enterprise is dedicated to transforming the modern retail grocery experience through quality, efficiency, and seamless fulfillment.

About the Role

We are seeking a highly organized, operational Assistant Manager – Supply Chain Operations to lead end-to-end supply chain execution across our e-grocery network. Reporting to Senior Operations Leadership, this role oversees inventory flow, warehouse management, supplier order fulfillment, and logistics dispatch. The ideal candidate will bring a strong background in retail, e-commerce, or FMCG supply chain operations, ensuring high product availability, minimal waste, and rapid order processing.

Responsibilities

Oversee day-to-day warehouse, inventory, and supply chain operations to ensure seamless fulfillment of e-grocery orders.
Manage supplier order tracking, inbound logistics, and receiving workflows to maintain optimal stock levels across all SKUs.
Monitor inventory accuracy, conduct regular stock audits, and implement measures to reduce shrinkage, wastage, and stock-outs.
Partner closely with category management, procurement, and fulfillment teams to resolve logistical bottlenecks and delivery delays quickly.
Optimize picking, packing, and dispatch processes to improve order turnaround times and fleet utilization.
Track, analyze, and report on key supply chain KPIs, including order fulfillment rates, inventory turn, and delivery SLAs.

Requirements

Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
Experience: 3 to 5 years of hands-on supply chain, logistics, or warehouse operations experience, specifically within the retail, supermarket, FMCG, or e-commerce sectors.
Systems Proficiency: High proficiency in Microsoft Excel and practical experience working with Warehouse Management Systems (WMS), ERPs, or inventory software.
Operational Capabilities: Proven ability to manage fast-moving inventory, handle perishables/FMCG goods, and lead ground operational teams.
Soft Skills: Strong problem-solving abilities, high attention to detail, excellent communication, and the agility to thrive in a fast-paced environment.

Benefits

Competitive corporate remuneration and performance-linked benefits.
Opportunity to hold a key operational leadership role within a pioneering digital retail platform.

Assistant Manager – Supply Chain Operat...