Telesales Agent – Outbound Calling Program

Location: Colombo, Sri Lanka

Mode: Onsite

About Client Partner

Our client is a technology and mobility giant. Dedicated to igniting opportunity and setting the world in motion, the organization connects consumers, delivery partners, and merchants through cutting-edge digital platforms, powering urban mobility and on-demand delivery ecosystems.

About the Role

We are seeking a driven, tech-savvy Telesales Agent – Outbound Calling Program to execute business development initiatives and expand the merchant partner ecosystem. This role is responsible for engaging potential restaurant and delivery partners, conducting outbound sales campaigns, navigating the entire business cycle, and driving sign-ups to exceed monthly revenue generation targets.

Responsibilities

Help develop and execute a territory business plan.
Build strong relationships with potential restaurant or delivery partners.
Engage with restaurant or delivery partners to sign up with the platform.
Drive business development and lead communication with all potential partners through the entire business cycle.
Exceed monthly targets and all revenue generation activities.
Manage and track your account funnel with multiple simultaneous opportunities.
Share your learning with the team and mentor newer sales team members.

Requirements

Academic Background: Bachelor’s degree in Business Management, Marketing, or a related field. Relevant certifications or additional qualifications related to sales and marketing are a plus.
Experience: 1 to 2 years of proven experience in sales, client handling, and client-facing roles.
Language Proficiency: Fluency in Sinhala, Tamil, and English.
Technical & Professional Acumen: Strong technical acumen and the ability to understand complex situations, coupled with a track record of continuous learning and staying updated on industry trends.
Sales & Soft Skills: Self-motivated, target-oriented, with excellent communication, negotiation, interpersonal, presentation, and public speaking skills.
Core Competencies: High attention to detail, problem-solving, critical thinking related to investigating issues, basic stakeholder interaction, timeliness, efficiency, and tech-savviness.

Benefits

Highly competitive market remuneration and incentive package.
Direct exposure to world-class tech-enabled sales strategies and global operational frameworks.
Accelerated career development opportunities within a leading global technology ecosystem.