📝 SFMC Campaign Operations Manager, are you there?

Hey there! We're looking for an SFMC Campaign Operations Manager for a global biopharmaceutical company that runs large-scale Medical Affairs programs across multiple channels. If you are structured and collaborative, with hands-on experience in Salesforce Marketing Cloud and managing campaigns in regulated environments, keep reading!

🌎 100% Remote

💵 Salary in USD

📍 Brazil - Reporting to Foster City, CA, PST

🕒 Contract

🇬🇧 Advanced English

About our client 🤓

You will be working for our client, a global biopharmaceutical company that researches, develops, and commercializes medicines for life-threatening diseases. They operate a large Medical Affairs organization that runs complex, multichannel engagement programs for healthcare professionals across the US and globally. The team works in a highly regulated environment where governance, compliance, and operational excellence are central to every campaign.

About Athyna 🙋🏻

Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.

We believe in the future of work. That's why we are a 100% globally distributed team across 5 continents.

We believe in people, and we value freedom, integrity, quality, and sustainability.

We're proudly carbon neutral as an organization. We're very keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.

In your day-to-day, you will 👇🏼

Lead end-to-end campaign delivery across Email, SMS, and Social channels, ensuring high-quality, compliant, and timely execution across Medical Affairs programs.
Drive campaign governance, intake, prioritization, and planning processes, including SLA management, risk tracking, and dependency management.
Manage relationships with agencies, campaign operations partners, technology vendors, and internal teams across Medical Affairs, Marketing, Compliance, Regulatory, MLR, IT, Analytics, and Content.
Standardize campaign processes, operating procedures, templates, and playbooks to improve speed-to-market and reduce campaign cycle times.
Provide leadership visibility through operational KPIs, metrics dashboards, and regular status reporting and governance meetings.
Support hands-on campaign execution when needed, including HTML development in Email Studio, Journey Builder configuration, audience segmentation, campaign QA and testing, and Email and SMS deployment.
Identify automation opportunities within campaign operations and drive continuous improvement initiatives across the team.

Skills you have 🚀

5+ years of experience in campaign operations, program management, or marketing operations within Medical Affairs, Commercial Operations, or Omnichannel programs.
Strong hands-on knowledge of Salesforce Marketing Cloud, including Journey Builder, Email Studio, Mobile Studio (SMS), Contact Builder, Content Builder, and audience segmentation.
Experience working in regulated pharmaceutical or life sciences environments, with familiarity with MLR, compliance, and audit-ready documentation practices.
Proven ability to manage multiple concurrent campaigns, vendors, and cross-functional stakeholders simultaneously.
Experience building and implementing governance frameworks, operating models, and campaign QA processes.
Hands-on capability in HTML development for email, AMPscript, and campaign troubleshooting within SFMC.

Skills that will make you stand out 💥

Experience in Medical Affairs campaign operations specifically, including HCP engagement programs.
Familiarity with Veeva CRM or other pharmaceutical CRM platforms.
Experience managing US and global campaign operations simultaneously.
Background in omnichannel engagement strategy across pharma or life sciences.

You'll be entitled to 🙌🏼

💵 Salary in USD
🎄 Your local holidays
🕛 Flexible working hours
🎯 Flat leadership
🚀 Great opportunities for career growth
🤗 Opportunity to work in an amazing environment