Role: Project Coordinator
Priority Location: Philippines, South Africa
Working Hours: Monday-Friday, 8AM-5PM EST

The final offer is at the client’s discretion and will depend on the candidate’s interview result, skills, and experience.

About the Role: Manage export shipments from booking through arrival at destination. Blend of administrative, operations, and customer service work — full ownership of each shipment from start to finish.

Key Responsibilities:

Coordinate export shipments end-to-end, from booking through final delivery, tracking milestones and updating all parties along the way.
Contact carriers directly to source and negotiate pricing within the job's approved budget.
Serve as the client's main point of contact, providing hands-on updates and support throughout the shipment.
Handle high-pressure situations calmly — delays, customs issues, documentation errors — and resolve them quickly.
Prepare and maintain shipment documentation (bookings, invoices, bills of lading, customs paperwork) and keep tracking systems up to date.

Qualifications & Skills:

At least 2+ years of experience in freight forwarding, logistics, or international shipping preferred. Professional experience in a comparable role is required.
Strong communication and negotiation skills.
Organized, detail-oriented, and able to manage multiple shipments at once.
Calm under pressure with a client-first mindset.
Familiarity with export documentation and shipping software a plus.

Project Coordinator - 21143