The ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US-based business!

Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and more!

Responsibilities

Communicate with customers via phone, email and chat.
Provide knowledgeable answers to questions about product, pricing and availability.
Work with internal departments to meet customer's needs.
Data entry in various platforms.
Administrative tasks.
Work US business hours.

Qualifications

Great English.
Sales experience and comfort.
Typing at least 50 words per minute.
1-5 years of customer service experience.
Knowledge of Google Workspace and various customer relationship management softwares.
Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
Ability to multi-task, organize, and prioritize work.
A second monitor and fast computer.
A quite remote-work environment.
Backup power by generator or battery.

We have a VERY strong demand among our clients for customer service representatives.

Compensation
$ 2,000 - $ 3,500 per month, paid in USD depending on experience.

Details

Independent contractor agreement paid 2x monthly.
Client has a desire for long-term commitment.

SU - Customer Service Representative