We are looking for an organized, proactive, and people-focused Human Resources Manager / HR Generalist to oversee the day-to-day HR needs of the company. This person will work closely with leadership and employees to manage recruiting, onboarding, employee relations, policies, benefits, performance management, and overall company culture.

The ideal candidate is approachable, professional, highly organized, and able to handle sensitive employee matters with discretion.

Key Responsibilities

Recruiting & Hiring

Manage the recruiting process from job posting through offer.
Create and maintain job descriptions for open positions.
Screen resumes and conduct initial interviews.
Coordinate interviews with managers and leadership.
Conduct reference and background checks as needed.
Prepare offer letters and employment documentation.
Maintain relationships with recruiters and staffing agencies when necessary.

Employee Onboarding & Offboarding

Manage the complete onboarding process for new employees.
Coordinate new-hire paperwork, benefits enrollment, equipment, and system access.
Conduct new-hire orientation and communicate company policies and expectations.
Ensure employees have a positive and organized first-day experience.
Manage employee resignations and terminations professionally.
Conduct exit interviews and complete offboarding documentation.

Employee Relations

Serve as the primary HR contact for employees.
Address employee questions, concerns, conflicts, and workplace issues.
Work with management to resolve employee-relations matters fairly and professionally.
Maintain confidentiality when handling sensitive employee information.
Help create a positive, professional, and accountable workplace culture.
Support managers with coaching, documentation, and difficult employee conversations.

Performance Management

Coordinate employee performance reviews.
Help managers establish goals and expectations for employees.
Assist with performance improvement plans and employee documentation.
Track employee performance issues and follow-up requirements.
Support leadership with promotions, compensation changes, and organizational decisions.

Policies & Compliance

Maintain and update the employee handbook and company HR policies.
Ensure required employee documentation is completed and maintained.
Maintain organized and confidential personnel files.
Help ensure company practices comply with applicable employment laws and regulations.
Monitor PTO, attendance, leaves of absence, and other employee-related policies.

Payroll & Benefits Support

Coordinate employee information and changes with payroll.
Assist employees with benefits enrollment and questions.
Manage new hires, terminations, compensation changes, and deductions with payroll and benefits providers.
Review employee records for accuracy.
Coordinate annual benefits enrollment.

Culture & Employee Engagement

Help create and maintain a positive company culture.
Coordinate employee events, celebrations, recognition programs, and team-building activities.
Help leadership improve employee communication and engagement.
Identify opportunities to improve employee satisfaction and retention.
Be a trusted resource for both employees and management.

Ideal Candidate

The ideal candidate is:

Highly organized and able to manage multiple responsibilities at once.
Discreet and trustworthy when handling confidential information.
Approachable and personable while maintaining professional boundaries.
Proactive and able to identify issues before they become larger problems.
Fair and consistent when handling employee situations.
Detail-oriented with strong documentation and follow-through.
Comfortable working directly with the CEO and leadership team.
Confident having difficult conversations when necessary.
Solutions-oriented and able to balance employee needs with company objectives.
Comfortable working in a growing, fast-paced company where responsibilities may evolve.

Qualifications

Previous Human Resources, People Operations, or employee-management experience.
Strong written and verbal communication skills.
Knowledge of recruiting, onboarding, employee relations, and HR best practices.
Understanding of employment laws and HR compliance requirements.
Experience working with payroll, benefits, HRIS, or employee-management systems preferred.
Strong organizational and administrative skills.
Ability to maintain strict confidentiality.
Bachelor's degree in Human Resources, Business Administration, or a related field preferred but not required depending on experience.

Success in This Role

Success will be measured by:

Quality and speed of hiring
Employee retention
Smooth onboarding and offboarding
Accurate HR documentation
Timely resolution of employee issues
Employee engagement and satisfaction
Compliance with company policies and employment requirements
Strong communication between employees, managers, and leadership
Consistent follow-through on HR initiatives

This person should become the go-to resource for employees and leadership, helping ensure the company has the right people, strong processes, clear expectations, and a positive and professional workplace.