Location: Remote (South Africa)
Contract: Independent Contractor
Schedule: Full-Time, Monday-Friday, EST

About the Role

We are expanding our National Agent Channel and seeking a high-integrity, competitive Outbound Business Development Representative to join our team led by our National Agent Channel Lead.

This is a high-volume, phone-based appointment setting and agent onboarding seat. You will be making outbound calls to independent insurance agents and agency owners across the United States for two primary purposes:

Setting up product demos for senior channel leaders to walk agents through the platform.
Guiding agency owners and producers through completing their quick online appointment/registration paperwork so they can start offering the brand.

Culture, Integrity & Growth

Integrity First: Absolute honesty and radical accountability are mandatory. We perform regular call audits and quality spot-checks; tracking your numbers accurately and being truthful in your reporting is non-negotiable.
We Teach Skill, You Bring Will: Prior insurance experience is not required. We provide comprehensive product and sales training. What we cannot teach is drive, persistence, and competitive energy.
Crawl, Walk, Run Approach: We set you up for long-term success with structured onboarding and support.
Uncapped Career Growth: We do not bottleneck top talent. High performers in this role can rapidly grow into running full end-to-end sales demos, channel management, or operational leadership roles.

Key Responsibilities

1. Outbound Prospecting & High-Volume Outreach

High-Volume Dialing: Conduct daily outbound phone calls targeting independent US insurance agencies, agency owners, and producers.
Pitch & Hook Delivery: Articulate the value of the brand's specialized jewelry insurance, delivering a compelling hook that prompts interest.
Appointment Setting: Qualify interested agency leads and schedule live product demos directly.

2. Agent Onboarding & Appointment Paperwork Assistance

Walk agency owners and producers step-by-step through completing the online agent appointment paperwork.
Follow up via phone and email to collect pending onboarding documents and ensure new agents are fully activated in the system.

3. Call Logging, Quality & Accountability

Accurate Reporting: Truthfully log call attempts, connect rates, conversation notes, and booked appointments in our CRM.
Objection Handling & Feedback: Apply sales training and feedback from call reviews to refine your pitch, handle gatekeepers, and navigate objections effectively.

Qualifications & Candidate Criteria

Communication & "Bedside Manner": Fluent, highly articulate spoken English with exceptional phone presence, warmth, tone control, and rapport-building skills.
Sales Savviness & Drive: Competitive mindset, strong bounce-back ability, and comfort managing high-volume outbound dialing.
Uncompromising Integrity: High personal standards of honesty, transparency, and accountability. You take pride in accurate work and honest reporting.
Coachable & Eager to Learn: Willingness to absorb insurance industry knowledge, implement feedback from spot-checks, and master sales objections.
Location & Setup: Physical location in South Africa with full availability during US business hours (EST/CST), a quiet home office, high-speed internet, and a reliable power setup.
Experience (Bonus, Not Required): Previous experience in outbound call centers, appointment setting, cold calling, or B2B sales is a plus—though personality, work ethic, and communication skills matter most.

Outbound Business Development Representative (Remote) - 64836548396