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Customer Support Executive
Watford
Up to £30,000 per annum

Every Step Recruitment is currently recruiting for a Customer Support Executive to join a successful business based in Watford.

This is an excellent opportunity for an experienced customer support professional with a background in a customer-focused office environment, looking for a varied office-based role within a friendly and supportive team.The successful candidate will be responsible for delivering a high standard of customer service, supporting day-to-day business operations and ensuring enquiries are handled efficiently and professionally.

Your day-to-day responsibilities will include:

Responding to customer enquiries via telephone and email
Building positive relationships with customers and colleagues
Resolving issues and providing effective solutions
Processing and updating information on internal systems
Supporting a variety of administrative and operational tasks
Working collaboratively with different departments across the business
Ensuring records are maintained accurately and efficiently

Skills and attributes required:

Previous experience within a customer-focused office environment
Excellent communication skills, both written and verbal
Experience handling customer enquiries via telephone and email
Strong organisational skills and attention to detail
Confidence using multiple systems and maintaining accurate records
The ability to prioritise workload and work effectively within a busy environment
A professional, proactive and customer-focused approach

This is an excellent opportunity for somebody looking to further develop their career within a customer-focused office environment.

If this sounds like the role for you, we'd love to hear from you.