Position:Credit Controller

Location:SA

Work Schedule: 9–5 UK time.

Salary:Market Related

The Role

The Credit Controller will be responsible for supporting the Finance function by ensuring the effective management of customer credit control and debt collection activities. The role will focus on maintaining accurate customer accounts, maximising cash collection, resolving disputes efficiently and supporting strong cashflow across the business.

Duties and responsibilities

Responsible for the day-to-day management of the sales ledger and credit control function
Proactively manage collections to ensure debtor balances are kept within agreed credit terms
Chase overdue debts by telephone, email and written correspondence in a professional and timely manner
Produce and review aged debtor reports and highlight risks, overdue balances and recovery plans to the Group Financial Controller
Allocate customer receipts accurately and in a timely manner
Resolve customer queries and disputes efficiently, liaising with internal departments as required
Monitor and review customer credit limits and payment terms, escalating concerns where appropriate
Support the Finance team in maintaining accurate customer records and documentation
Assist with invoicing processes to ensure invoices are raised accurately and on time
Support month-end activities including reporting on debtor positions and cash collection performance
Build and maintain effective working relationships with both internal stakeholders and external customers
Ensure compliance with internal financial controls, procedures and policies
Support continuous improvement of credit control processes and ways of working
Other ad-hoc finance tasks and support as requested by the Group Financial Controller

No job description can be entirely comprehensive and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual’s remit and capability, and consistent with the status and responsibilities of the role within the business.

Person Specification

Essential

5 years proven experience in a Credit Control or similar finance role
Must have experience with UK companies / UK market.
Strong understanding of sales ledger management and debt collection processes
Excellent communication skills with the ability to deal confidently and professionally with customers
Strong attention to detail and high level of accuracy
Ability to prioritise and manage workload effectively to meet deadlines
Resilient, proactive and outcomes focused
Strong problem-solving skills with the ability to resolve disputes effectively
Confident IT skills including Microsoft Excel and finance systems
Ability to work independently and as part of a team

Experience within a fast-paced or multi-entity environment
Experience using Microsoft Business Central
Previous experience of working within Fire, Security or Data infrastructure industry

We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need.

Group Compliance

As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to:

Compliance to all legislative and British Standard requirements
Compliance to associated accreditation bodies schemes from NSI, BAFE, FIA and others as required
Maximise customer satisfaction with the services provided by us
Working to reduce, renew and recycle any waste on and off our sites including our offices
Protect the environment and ensure use of toxic materials is avoided where possible
Work to best safe practice and ensure actions do not cause harm unto themselves or others
Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others
Ensure all minimum training requirement are met in compliance with the relevant ISO standards
Ensure that any Information Technology ‘incidents’ are effectively reported and resolved in a timely fashion (internally or externally)
Maintain clear desk and screen at all times
Compliance to ensure no deliberate breaches in security information and/ or systems
Any accidents or incidents must be reported to supervisor & compliance.

Credit Controller | 64935157336