Claims Handler – Car Insurance Netherlands (m/f/d) | Remote or Hybrid (Netherlands) | Full-Time

About our client

Our client is one of Europe’s fastest-growing InsurTech companies, combining deep insurance expertise with innovative technology to create a more efficient, digital, and customer-focused insurance experience.

As the company continues to expand its operations in the Netherlands, this is an exciting opportunity to join at an early stage and play a key role in building the local claims function from the ground up. You will become part of a newly established team, helping shape processes, implement best practices, and contribute directly to the future growth of the business.

This is a great opportunity for an experienced claims professional who enjoys working in a start-up environment, taking ownership, and making a visible impact.

Your Responsibilities

Independently handle and assess motor insurance claims, with a strong focus on bodily injury claims
Manage claims involving personal injury, third-party liability (MTPL), material damage, and own damage (CASCO)
Assess and manage bodily injury claims from initial notification through to settlement
Review medical documentation, accident reports, photographs, and other relevant evidence to determine liability and claim exposure
Evaluate claims and make appropriate decisions in line with applicable policies, guidelines, and regulations
Maintain accurate reserves and contribute to effective claims cost control
Identify potential risks, inconsistencies, and indicators of fraud, supporting fraud prevention initiatives
Collaborate with external partners, including medical experts, loss adjusters, assessors, and other claims specialists
Ensure claims are handled efficiently, accurately, and in accordance with quality standards
Provide feedback on claims processes and digital tools to improve workflows and operational efficiency
Work closely with software developers, business analysts, data scientists, and insurance experts in a multidisciplinary and international team
Contribute your expertise and ideas to help build and develop the Dutch claims operation

Your Profile

2–5 years of professional experience in non-life insurance claims handling
Proven hands-on experience handling bodily injury claims – this is a must-have requirement
Strong experience with motor insurance claims, particularly MTPL and/or CASCO
Experience assessing liability, claim exposure, reserves, and settlement decisions
Native-level Dutch language skills
Professional fluency in English
Independent, proactive, and solution-oriented working style
Comfortable taking ownership in a newly established team and helping shape processes
Strong communication and negotiation skills, particularly when dealing with injured parties and external stakeholders
Interest in technology and willingness to work with innovative digital tools
Pragmatic mindset with the ability to challenge existing processes and identify improvements
Strong analytical skills and attention to detail
Ability to collaborate effectively across different teams and functions

What Our Client Offers

Attractive compensation package based on experience
Flexible working model: fully remote or hybrid within the Netherlands
Full-time position within a fast-growing InsurTech scale-up
Opportunity to join at an exciting stage and have a direct impact on building the Dutch claims function
High level of ownership, visibility, and influence within the organization
Open and collaborative company culture with an entrepreneurial mindset
Strong opportunities for professional growth as the company continues to expand into new insurance areas
Opportunity to work with innovative technology and contribute to the digital transformation of claims handling

📩 Interested? We look forward to receiving your application!

Claims Handler- Bodily Injury