Job Title: Business Analyst

Location: Colombo 03, Sri Lanka

Location Type: Onsite

Employment Type: Full-Time

About Client Partner

Our client partner is a premier manufacturer and distributor of high-end ceramics, bathware, and architectural surfaces operating across Sri Lanka and regional markets. Renowned for design innovation, manufacturing excellence, and an expansive retail and commercial footprint, the enterprise actively drives digital transformation and operational efficiency. They offer a dynamic, collaborative environment for forward-thinking business analysis professionals.

About the Role

We are seeking an analytical, structured, and proactive Business Analyst to support corporate decision-making, evaluate enterprise software solutions, and drive cross-functional process improvements. Based at the head office in Colombo 03, you will work closely with business leaders and technical teams to gather functional requirements, analyze business performance metrics, and translate complex operational data into actionable strategic insights.

Responsibilities

Business Process Analysis: Evaluate core operational processes across business units to identify bottlenecks, efficiency gaps, and opportunities for workflow optimization.
Requirements Gathering & Scoping: Engage with business stakeholders to define, document, and validate functional requirements and enterprise solution specifications.
Enterprise Systems Implementation: Assist in the evaluation, deployment, and ongoing enhancement of enterprise-level software solutions in alignment with business goals.
Data Analytics & Executive Reporting: Analyze business and financial datasets using Microsoft Office applications and analytical tools to generate dashboards, performance reports, and decision frameworks.
Stakeholder Engagement & Presentation: Present analytical findings, business cases, and strategic recommendations clearly to cross-functional teams and executive leadership.
Cross-Functional Collaboration: Serve as an effective liaison between business units, IT teams, and external solution vendors to ensure smooth project delivery.

Requirements

Educational Qualifications: Bachelor’s degree in Business Management, Information Systems, or a related discipline from a recognized university.
Professional Certifications: Part-qualification in CA, CIMA, or ACCA is a strong advantage.
Years of Experience: Minimum 3 years of proven experience in business analysis, process mapping, or enterprise systems evaluation.
Technical & Software Skills: Hands-on experience working with Enterprise Level Solutions (ERP/CRM systems) and advanced proficiency in Microsoft Office applications.
Core Competencies: Strong analytical and problem-solving capabilities, high-level communication and presentation skills, proven leadership traits, a collaborative team mindset, and a results-driven "can-do" attitude.