Every clinic says front of house is important. In this one it decides whether the place works, because the entire client experience runs through it.

A new cosmetic and skin clinic opens in Adelaide's eastern suburbs before Christmas. Three treatment rooms, a cosmetic nurse and a skin therapist, and one person holding it all together at the front. That is this role. You are the first voice a client hears, the person who fills the diary, and the one who keeps the day running.

If you have been the reliable one at the front of a busy clinic and never quite been handed the reins, this is that step.

What you would be doing

Front of house, greeting clients and setting the tone for the clinic
Owning the diary. Bookings, rebookings and the waitlist, and keeping the treatment rooms full
Converting enquiries across phone, email and social into booked appointments
Handling packages, pre pays and payments
Acting as the day to day contact for the external marketing and social media team
Keeping stock, records and the general running of the clinic in order

What you need

Experience in an aesthetics, skin, dental or medical practice front of house or coordinator role
Confident on clinic booking software and comfortable owning a diary
Strong on the phone and in person. This is a clinic where clients expect a certain standard
Organised enough to run the admin without being asked, and commercially aware enough to treat a gap in the diary as a problem to solve
A skin or beauty therapy background is a real advantage if you are looking to move off the tools

The practical detail

$35 to $50 per hour depending on experience
Full time on a fortnightly rotating roster, so you are not working every weekend, and weekend shifts pay more
Three or four days will be considered for the right person
Start mid November, ahead of the clinic opening
A second clinic is in planning, with plans to grow to four or five

How to apply

Apply here, or contact Michelle Mexted at Aesthetics Recruitment Australia on 0439 248 885 for a confidential chat.

Clinic Coordinator and Front of House | New Clinic, Adelaide Eastern Suburbs | $35 to $50 per hour