Location: Remote (LATAM)
Schedule: Full-Time (40hrs) EST
Contract: Minimum 3-month contract with the potential for an indefinite extension based on performance. We provide equipment.

About the Company & Role Overview

We are a high-velocity sales team operating in the US. Our active sales department is driven by two high-performing Account Managers focused on closing deals and driving revenue.We are seeking a proactive, highly organized Junior Sales Support / Admin based in LATAM to serve as the operational anchor for our sales team. In this role, you will handle calendar scheduling, paperwork verification, client follow-ups, and daily administrative coordination to ensure our Account Managers stay focused on high-value conversations.

This role is ideal for a tech-savvy, detail-oriented professional with near-native English communication skills who thrives in a fast-paced environment, multi-tasks well under pressure, and catches discrepancies before they impact the business.

Key Responsibilities

1. Sales Coordination & Document Review

Documentation Verification: Carefully review incoming client forms, contracts, and uploaded documents to verify accuracy and completeness (e.g., catching errors like "Hey, this isn't what we requested" before passing items to Account Managers).
Information & Paperwork Retrieval: Reach out to clients, vendors, and prospects via phone and email to request missing paperwork, follow up on pending items, and resolve administrative bottlenecks.
Pipeline Scheduling: Coordinate calendars and schedule calls, product demos, and follow-up meetings between prospective clients and our Account Managers.

2. Client & Prospect Follow-Ups

Multi-Channel Communication: Respond promptly to routine client inquiries, email threads, and phone requests with professional etiquette.
Proactive Follow-Through: Maintain structured follow-up schedules for pending quotes, open inquiries, and post-meeting action items so nothing falls through the cracks.
Outbound Outreach Support: Conduct basic outbound phone and email check-ins to confirm appointments, gather client details, and support warm lead follow-ups.

3. CRM & Administrative Hygiene

Database Maintenance: Update CRM records, log client communications, and keep deal stages accurate in real time.
Sales Team Relief: Assist Account Managers with general administrative tasks, correspondence, and ad-hoc operational projects as assigned.

Qualifications & Requirements

Required

English Proficiency (Top Requirement): Exceptional spoken and written English skills with a clear, confident, and professional phone manner.
Computer & Tech Savviness: High comfort level navigating cloud platforms, email suites (Google Workspace / Office 365), PDF editors, and CRM databases.
Detail Orientation: High perceptual speed and accuracy; ability to spot missing data, mismatched information, or formatting errors in business documents quickly.
Multi-Tasking & Composure Under Pressure: Proven ability to manage competing priorities, handle urgent client requests, and maintain accuracy in a fast-moving environment.

Preferred (Big Pluses)

1+ years of experience in sales support, customer service, or administrative assistance supporting US-based teams.
Exposure to CRM platforms like HubSpot, Salesforce, or similar tools.

Jr. Sales Support / Admin (Remote) - 65211239016