WMOS Infrastructure Support Consultant

Location: Remote, US-based
Schedule: West Coast candidates ideal, or availability to work 12 PM–8 PM EST
Experience: 7+ Years
Type: Full-Time / Contract

About the Role

We’re looking for a WMOS Infrastructure Support Consultant with hands-on Manhattan WMOS/WMS production support and system administration experience.

You’ll work across application servers, Linux/Unix, logs, SQL, cron jobs, integrations, and deployments to help maintain stable and reliable warehouse management system operations.

What You’ll Do

Perform WMS application restarts following configuration changes and maintenance activities.
Deploy Jasper reports, label files, and configuration artifacts across WMS nodes.
Perform SDN updates and configure application alerts.
Manage report schedules through enterprise reporting platforms.
Enable diagnostic logging through command-line tools, gather logs, and document issues for escalation.
Monitor application nodes for stuck processes and resolve or escalate issues as appropriate.
Analyze application logs to troubleshoot UI failures, transaction errors, and performance issues.
Set up and maintain billing connections between WMS and supporting application servers.
Configure cron jobs and scheduled processes, including task releases, batch jobs, inventory processes, and invoicing.
Configure and test MHE endpoints, including setup, diagnostic logging, failover testing, and load balancer configuration.
Troubleshoot PIX transactions, inventory processing failures, and related scheduling/export issues.
Troubleshoot application loading errors during builds and deployments.
Investigate wave and allocation failures, identify root causes through log analysis, use SQL to pinpoint affected orders or items, and coordinate data remediation as required.
Automate routine environment tasks, including verification and validation scripting, automated restarts, and other operational support activities.

What You Bring

7+ years of experience in application/infrastructure support or production support.
Hands-on Manhattan WMOS/WMS experience in a production environment.
Strong Linux/Unix CLI, shell scripting, process monitoring, and log analysis skills.
Strong SQL skills for troubleshooting and data investigation.
Experience with cron/batch job

WMOS Infrastructure Support Consultant ...