Position Description: Billing Specialist

Role Overview

The Billing Specialist plays a critical role in managing the end-to-end billing cycle, ensuring financial accuracy, maintaining regulatory compliance, and driving seamless communication between clients, vendors, and internal technical teams.

This remote offshore role requires a meticulous, detail-oriented accounting professional with strong financial administration fundamentals, excellent written and spoken English skills, and the ability to operate full-time aligned with US Central Standard Time (CST).

Position Snapshot

Position Title: Billing Specialist
Department: Finance & Accounting
Work Schedule: Monday – Friday | 7:00 AM – 4:00 PM Central Standard Time (CST)
Employment Type: Full-Time Remote Contractor
Target Regions: Philippines (PH) or South Africa (SA)

Key Responsibilities

1. Billing Operations & Invoicing

Accurately generate and issue client invoices based on services rendered and products delivered.
Review, update, and maintain work orders with complete and precise billing details prior to invoice generation.
Ensure proper general ledger (GL) coding and account distribution for all invoices before posting to financial systems.

2. Reconciliation & Account Accuracy

Perform regular reconciliations of billing accounts to ensure data integrity and promptly resolve discrepancies.
Monitor accounts receivable aging reports and issue professional follow-up notices and reminders to clients with overdue balances.
Generate regular billing, payment, and outstanding accounts receivable reports for executive management review.

3. Stakeholder Communication & Support

Serve as the primary point of contact for client billing inquiries, delivering clear explanations and resolving invoicing issues professionally.
Liaise directly with vendors, field technicians, and internal teams to gather necessary job details, operational updates, or clarifications required for invoicing.

4. Compliance & Operational Support

Ensure all invoicing and billing practices adhere strictly to relevant regulatory standards, accounting guidelines, and internal company policies.
Execute additional billing, accounting, or administrative tasks as assigned by the Department Manager.

Qualifications & Key Competencies

Experience: 2+ years of hands-on experience in billing, accounts receivable, or financial administration for international or US-based clients.
Technical Skills: Proficiency with modern accounting software, ERP platforms, work order management systems, and advanced Microsoft Excel / Google Sheets.
Accounting Literacy: Strong understanding of general ledger (GL) coding, account reconciliation, and standard billing principles.
English Proficiency: Exceptional verbal and written English communication skills suitable for direct client and vendor interaction during US business hours.
Attention to Detail: Meticulous organizational skills with a strong focus on accuracy, error prevention, and thorough record-keeping.
Location & Work Setup: Based in the Philippines or South Africa with a reliable high-speed internet connection, power backup (if applicable), and a dedicated home office environment.

65308919349 - Billing Specialist