Join #Ensiteam! 🚀

At Ensitech, we are a custom software development company with more than 19 years of experience delivering high-quality technology solutions.

Seeking a senior-level contract Program / Project Manager to lead multiple IT initiatives and serve as Scrum Master for a software development team. This role requires strong project management discipline, practical Agile delivery experience, and the ability to coordinate technical teams, business stakeholders, vendors, offshore resources, sales, and plant operations. The successful candidate will quickly assess delivery details, identify gaps, follow established processes, and drive clear accountability for commitments.

Key Resposibilities:

Program and Project Delivery

Lead multiple concurrent IT projects and programs from planning through delivery, maintaining milestones, risks, issues, dependencies, and leadership reporting while keeping scope, timelines, and deliverables on track.
Partner with business and IT stakeholders to clarify objectives, confirm requirements, align dependencies, and resolve delivery risks.
Serve as Scrum Master for a software development team, facilitating Agile ceremonies and helping the team operate with consistency and transparency.
Support sprint planning, backlog refinement, sprint goals, team capacity management, and ongoing
delivery tracking.
Facilitate team discussions, decision making, issue resolution, and conflict management to keep work moving.
Coordinate delivery across e-commerce, integration, backend, and enterprise service teams, working with internal stakeholders, vendors, offshore resources, and plant operations to ensure deliverables are aligned and actionable.
Apply systems analysis and established PMO practices to identify gaps, challenge assumptions, track commitments, and escalate risks, blockers, and cross-team dependencies.

Required Qualifications

8+ years of experience in IT project and/or program management, including software development delivery.
Strong experience working in Agile environments, with the ability to apply Agile, Waterfall, or hybrid delivery methods based on project needs.
3–5+ years of experience serving in a Scrum Master role for software development teams.
Proven experience managing multiple concurrent projects with cross-functional impact.
Experience working across e-commerce, integrations, backend services, and enterprise systems.
Experience collaborating with business stakeholders and technical teams to drive quality and on-time delivery.
Experience working with vendors, multi-location teams, and offshore resources.
Strong ownership, follow-through, and ability to operate effectively in a fast-paced environment.

Preferred Qualifications

Strong systems analyst background with the ability to dig into requirements, dependencies, data flows, and process gaps.
Experience with retail or e-commerce platforms.
Experience with Salesforce CRM.
Experience leading delivery across both product/platform work and enterprise integrations.
Ability to balance hands-on execution detail with broader program-level oversight.

Skills and Tools

Strong project planning, organization, and time management skills.
Excellent communication, facilitation, and stakeholder management skills.
Ability to lead discussions with both technical teams and business leaders.
Ability to ask probing questions, identify issues early, and drive decisions.
Strong accountability mindset with the confidence to challenge teams when execution drifts.
Experience creating status reports, executive updates, and presentations.
Hands-on experience with Atlassian tools, including Jira and Confluence.
Strong working knowledge of Microsoft Office / Microsoft 365 tools.
Familiarity with enterprise system integration concepts and backend system coordination.

Candidate Profile

Hands-on and detail-oriented.
Process-driven without being rigid.
Comfortable operating in ambiguous and complex environments.
Strong at digging into delivery gaps and incomplete requirements.
Credible with both engineering teams and business stakeholders.
Able to balance tactical follow-up with broader program oversight.

What We Offer

✅ 100% remote opportunity
✅ Opportunity to work on cutting-edge AI projects
✅ Collaboration with leading Frontier LLM companies
✅ International and innovation-driven environment
✅ Potential contract extension based on performance and project needs

Senior Project Manager & Scrum Master