JOB LOCATION: Remote
SALARY: $3/Hour

JOB DESCRIPTION

As a Customer Service Representative Virtual Assistant, you will be responsible for conducting sales consultations with prospective customers, primarily U.S.-based, and converting them into paying clients. You will present services with confidence and professionalism over Zoom, build trust with prospects, and guide them toward the right solution. This is a performance-driven role with room to grow into more hours based on results and business demand.

KEY RESPONSIBILITIES

Sales Consultations: Conduct scheduled Zoom sales calls with prospective customers. Understand customer needs and recommend suitable services. Handle questions and objections professionally. Close deals and move prospects to the next step.
Lead Follow-Up: Follow up with prospects via email, chat, or call. Keep leads engaged until they reach a decision.
Reporting & Records: Update the CRM or tracking sheet with call notes and deal status. Report on sales activity and results.
Policy Adherence: Stay up-to-date on company policies, procedures, and product knowledge.
Team Collaboration: Contribute to a positive and collaborative team environment.

LINE OF BUSINESS (LOB)

Customer Service and Sales Virtual Assistance, focused on consultative selling, lead conversion, and building strong relationships with U.S. customers.
Specialized in (e.g., Zoom Sales Consultations, Lead Follow-Up, Objection Handling, Deal Closing, CRM Management)
Focus Areas:
- Delivering confident and professional sales consultations.
- Converting qualified leads into customers.
- Maintaining consistent follow-up and accurate sales records.

QUALIFICATIONS

High School Graduate, College Undergraduate, or College Graduate.
Strong sales experience, preferably with U.S. customers.
Excellent spoken and written English with a clear, confident and professional presence.
Strong problem-solving, time management, and organizational skills.
Positive and customer-oriented attitude.
Ability to work independently and as part of a team.
With good character and willing to work on a graveyard shift is a plus.
Willingness to undergo training and adapt to new processes.
Available for part-time or full-time work.

SYSTEM REQUIREMENTS

Main Device:

Processor: Core i3 or Ryzen 3 and above (5th Gen) or AMD equivalent. The use of mobile phones or tablets is not accepted.
RAM: 8 GB and above
Storage: 112 GB
Internet Connectivity: 20 MBPS and above (both for Download and Upload Speed)

Backup Device:

Processor: Core i3 or Ryzen 3 and above (5th Gen) or AMD equivalent. The use of mobile phones or tablets is not accepted.
RAM: 4 GB
Storage: 112 GB
Internet Connectivity: 10 MBPS

Note: The use of mobile phones or tablets is not accepted for this role.

Customer Service Representative (Sales)