Job Description

Toast is recruiting on behalf of a Canadian investment and business incubation firm that builds and backs people-centred ventures, with proprietary software and operations in the healthcare space. The team is looking for an AI Solutions Specialist to identify, develop and improve AI-powered solutions across its software and business operations. This role goes well beyond prompt engineering: you will evaluate AI tools and platforms, design intelligent workflows, test and optimize AI performance, and help integrate AI capabilities into healthcare software and operations. Working closely with developers, healthcare professionals, business stakeholders and external technology partners, you will turn emerging AI technologies into practical, reliable and secure solutions.

Responsibilities

Research, evaluate and implement AI tools, models, platforms and automation solutions
Design, test and optimize prompts, AI assistants and multi-step workflows
Develop prototypes and proofs of concept to explore new AI opportunities
Support AI integrations, knowledge retrieval and workflow automation
Evaluate AI outputs for accuracy, consistency, relevance and safety
Develop testing scenarios and identify opportunities to improve AI performance
Monitor AI-enabled solutions, troubleshoot issues and recommend improvements
Maintain documentation, prompt libraries and configuration standards
Support the secure and responsible use of AI, including data privacy, access controls and risk management
Collaborate with developers, healthcare experts and external partners to implement AI solutions
Translate business requirements into clear technical specifications and recommendations
Support the adoption of approved AI tools through documentation, training and user guidance

Requirements

Education or equivalent practical experience in computer science, information technology, software, data, business systems or a related field
Hands-on experience with generative AI tools, prompt engineering, AI assistants or workflow automation
Understanding of AI agents, retrieval-augmented generation (RAG), APIs, system integrations and AI evaluation
Experience testing, troubleshooting and improving software or AI-enabled solutions
Strong analytical, problem-solving, documentation and communication skills
Ability to collaborate effectively with both technical and non-technical stakeholders

Nice to Haves

Experience with Azure AI, Azure OpenAI, Microsoft Foundry, Copilot Studio or Power Platform would be a plus
Basic programming or scripting experience in Python, C#, JavaScript or a similar language is considered an asset
Familiarity with Git, software development and quality-assurance practices would be a plus
Experience with healthcare technology, clinical workflows, data privacy or regulated software is considered an asset

Benefits

Salary range of $100 - 120K CAD
Fully remote, full-time role
Shape how AI is used in real healthcare software and operations, with your work directly supporting the clinicians and teams who rely on it
Own AI solutions end to end, from evaluating a tool to prototyping, testing and rolling it out to users
Set the standards for responsible AI in a regulated space, including privacy, access controls and risk management
Work alongside developers, healthcare experts and technology partners at a firm that is actively building and investing in new ventures