Product Manager (Community Manager)
Key Responsibilities

Develop the training strategy and rollout plan, including participant segmentation, agency prioritisation, cohort sizing and scheduling. (Training outline and material will be provided)
Coordinate trainers, curriculum, course materials and session readiness.
Manage venues, equipment, system access, catering and other logistical requirements.
Oversee registration, cohort allocation, attendance tracking and participant follow-ups.
Manage participant communications, reminders, feedback and stakeholder updates.
Build and sustain an active BA/PM learning community through post-training engagement, networking and knowledge-sharing activities.
Track participation, feedback and learning outcomes, and recommend improvements for future cohorts.
Ensure a smooth and positive end-to-end participant experience.

Requirements

At least three years of experience in community management, training operations, programme coordination or a related role.
Strong planning, stakeholder management, communication and organisational skills.
Experience managing large-scale training programmes or professional communities is preferred.
Able to coordinate multiple workstreams and stakeholders while maintaining strong attention to detail.

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