Salesforce Project Manager

About the Role

An AI-first global consultancy is looking for a Salesforce Project Manager to lead technical delivery across Salesforce implementation projects. The successful candidate will combine strong Agile delivery experience with commercial ownership, stakeholder management and a proactive approach to using AI tools to improve project outcomes.

Responsibilities

Delivery Management

Facilitate Scrum ceremonies, track sprint progress and adapt delivery plans as priorities change.
Create and manage project timelines, milestones and deliverables, ensuring projects remain on schedule.
Manage project resources to support effective delivery.

Commercial Ownership

Own Statements of Work (SOWs), including scope management, change control and change orders as requirements evolve.
Manage project budgets and margins, providing regular reporting on financial performance.

Risk and Communication

Maintain RAID logs, anticipate potential issues and implement appropriate actions before risks escalate.
Communicate project status, requirements and delivery dates to clients, product leads and account stakeholders.
Document meeting outcomes and ensure actions are tracked through to completion.

Team and Vendor Management

Work closely with development teams to understand solution options and technical limitations, facilitating the resolution of technical issues.
Manage external vendors and their deliverables, balancing client expectations with internal team requirements.

Requirements

At least 3 years' experience leading Salesforce implementations, including recent experience within a professional consulting environment.
Proven experience managing projects in technical, Agile environments.
Experience working directly with multidisciplinary delivery teams across different roles and locations.
Strong ability to manage and communicate project status, budgets and risks.
Excellent written and verbal communication skills.
Active use of AI tools within project delivery, with the ability to explain how they improve working practices, their capabilities and limitations, and relevant ethical considerations.
Bachelor's degree or equivalent professional experience.

Desirable

Scrum Master certification.

Personal Attributes

The ideal candidate will demonstrate the following qualities:

Collaborative: A team-oriented approach, willingness to share knowledge and openness to learning from others.
Self-motivated: Curious, proactive and committed to continuous professional development, with the confidence to tackle unfamiliar challenges.
Strong interpersonal skills: Able to build relationships, understand different perspectives and communicate confidently with clients and stakeholders.
AI-focused: Already using AI tools to improve efficiency and delivery quality, with a genuine interest in their practical applications and future potential.