Events Manager

5 AA Red Star Luxury Hotel | 1 Michelin Key | Pembrokeshire

Package up to £44,000 including gratuities and a performance-related bonus
40 hours | Five-day working week | Full time

An outstanding opportunity has arisen for an experienced Events Manager to join one of Wales' leading luxury country house hotels.

Set within the beautiful Pembrokeshire countryside overlooking the Preseli Hills, the hotel holds 5 AA Red Stars and a Michelin Key. It is also home to The Fernery, a 4 AA Rosette fine-dining restaurant led by Executive Chef Douglas Balish, alongside the more relaxed Artisan Brasserie.

Working with the General Manager and wider hotel team, you will take responsibility for delivering memorable weddings, celebrations and private events while maintaining the warm, highly personalised service for which the hotel is known.

The Role

Plan, coordinate and oversee a varied programme of weddings and special events
Build strong relationships with clients from initial enquiry through to delivery
Manage event timelines, priorities and operational details
Coordinate effectively with hotel, food and beverage and wider operational teams
Maintain exceptional presentation, service and guest-experience standards
Resolve guest or client issues calmly and effectively
Remain visible and hands-on during events, including selected evenings and weekends

About You

Proven event-management experience within hospitality or guest services
Essential experience managing and delivering weddings
Strong organisational and time-management skills
Excellent written and verbal communication
Confident client-management and relationship-building ability
Proactive, resilient and calm under pressure
Exceptional attention to detail and consistently professional presentation
Flexible to work evenings and weekends when events require
Outstanding spoken and written English

The Package

Package up to £44,000 including gratuities and a performance-related bonus
Approximately £4,000 annual gratuities through an established Tronc system
40-hour contract across five days
Long-service holiday benefit
Discretionary annual employee profit-share scheme
NEST workplace pension
Meals provided whilst on duty
30% food and beverage discount across the wider collection
Staff and Friends & Family accommodation rates
Preferred rates with Pride of Britain Hotels and Small Luxury Hotels of the World
Hospitality Action Employee Assistance Programme
Employee milestone recognition

Why Join?

You will join an experienced, award-winning team within a supportive independent hospitality collection that values genuine warmth, attention to detail and memorable guest experiences. This is a rare opportunity to lead exceptional events within one of Wales' most highly regarded luxury hotels.