Operations Specialist – High-Value Products

Location: Colombo, Sri Lanka

Full-time

About Client Partner

Our client is a global tech-enabled mobility leader transforming how people, food, and products move across cities worldwide. Operating an expansive, real-time marketplace, the platform leverages cutting-edge technology, localized operational strategy, and data science to power seamless urban transportation and logistics solutions across international markets.

About the Role

We are seeking an analytical, growth-minded, and self-starting Operations Specialist – High-Value Products to join the mobility marketplace team. Responsible for maintaining marketplace health and scaling dedicated premium product categories, this role bridges data analysis with creative growth strategies. The ideal candidate will combine deep-dive data analytics with on-ground local insights to balance supply-demand dynamics, drive category expansion, and lead cross-functional initiatives aligned with global operational standards.

Responsibilities

Marketplace Intelligence & Management: Monitor daily marketplace health, analyze supply-demand imbalances, build automated KPI tracking dashboards, and execute data-backed corrective actions to maintain market stability.
Growth Strategy & Execution: Own and execute the growth roadmap for designated high-value product categories; translate raw data insights into targeted experiments to unlock user segments and drive market expansion.
Cross-Functional Leadership: Collaborate with marketing teams to design localized campaigns; act as the primary operational liaison between regional teams and global product/strategy functions.
Data-Driven Decision Making: Combine quantitative numbers with real-world context (traffic patterns, local regulations, driver sentiment) to make sound decisions; communicate complex data findings clearly across internal stakeholders.
Project Ownership: Operate as an independent executor, taking strategic initiatives from initial concept through to full operational deployment with minimal supervision.

Requirements

Education: Bachelor’s Degree in Business, Finance, Engineering, Economics, or a related quantitative field.
Experience: 3 to 4 years of hands-on experience in a data-driven operations, strategy, or marketplace management role within a tech-enabled environment.
Technical Skills: Advanced proficiency in Google Sheets/Excel is required; working knowledge or proficiency in SQL is highly preferred.
Marketing Exposure: Practical knowledge of digital marketing platforms and growth experimentation is a distinct advantage.
Key Competencies: Strong analytical capabilities combined with creative problem-solving; high bias for action, excellent communication, and collaborative stakeholder management skills.

Benefits

Competitive compensation and benefits package.
Direct operational exposure within a world-leading technology and urban mobility platform.
Dynamic work culture with high autonomy and career acceleration opportunities.

Operations Specialist - High Value Prod...