Our client is a Forex Trading Company (unregulated) based in Limassol and they are currently looking to recruit further German speaking Retention Officers to join the team.

The position will require fluency in German and English

The responsibilities will include:

Build relationships with existing clients & if needed potential clients
Contact existing clients ensuring they receive the highest level of service
Keeping up to date with market information and monitoring trends in all major currency pairings
Provide training to clients on the use of the Company's products
Explaining the payment process mechanism
Help maintain high levels of client acquisition, retention and reactivation
Ensuring customer satisfaction, professional communication

The ideal candidate will have/be:

A minimum of 2 years previous Retention experience within the financial trading industry (FX)
Ability to work well under pressure
Be computer literate
Strong organizational, motivational and communication skills

Salary and benefits

Competitive basic salary of 4,000 Euros gross monthly
Commissions based on sales 15%
Hot leads

German Speaking Retention Agent (VAC-B4546)