Systems Administrator, Nicosia – SA/10/26

We are looking for a motivated and enthusiastic Systems Administrator to join our client's IT team and support the day-to-day operation of their infrastructure, cloud services, business applications, and retail technology environment.
This role is ideal for a candidate looking to build a career in IT, gaining hands-on experience across Microsoft technologies, networking, virtualization, business applications, and retail systems within a multi-site retail organization.

Key Responsibilities

Assist in the maintenance and troubleshooting of servers, virtual machines, network infrastructure, and cloud services across business locations in Cyprus.
Support Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, and Active Directory.
Assist with the support and troubleshooting of firewalls, switches, wireless networks, VPNs, and internet connectivity.
Maintain and support the company’s business intelligence (BI) platforms, keeping data accurate and available, and build reports and dashboards that help the commercial teams make informed decisions.
Provide first and second-line support for users across head office, warehouses, and retail stores.
Support Microsoft Dynamics 365 Business Central and other business applications.
Provide technical support for Point of Sale (POS) systems and back-office store hardware.
Monitor system and network performance and escalate issues where necessary.
Assist with endpoint security, software updates, patching, backups, and routine maintenance activities.
Support store openings, hardware deployments, software rollouts, and other IT projects.
Work with external vendors and technology partners when required.
Create and maintain technical documentation, procedures, and system records.
Continuously develop technical skills and keep up to date with new technologies and best practices.

Requirements

Diploma or Degree in Information Technology, Computer Science, or a related field.
At least 3 years of previous IT experience in relevant position
Good understanding of Microsoft systems including Windows and Microsoft 365 and MS Business Central
Familiarity with computer networking concepts, including Wi-Fi, switches, and internet connectivity.
Exposure to Active Directory, Entra ID, virtualization technologies, or cloud services is considered an advantage.
Strong troubleshooting and problem-solving skills.
Good communication and user support skills.
Ability to work independently and as part of a team.
Eagerness to learn and develop technical skills in a fast-paced retail environment.

What We Offer

Salary of €2,400–€2,600 gross per month, depending on experience.
13th salary.
Provident Fund.
Annual bonus.
21 days of annual leave, increasing with time.
Staff discount.