Potentiam is a fast-growing global offshore solutions provider connecting top talent with leading UK and European businesses. With offices across South Africa, Romania, India, and Brazil, we offer international exposure, real career progression, and the opportunity to work with high-performing global teams.

We combine global opportunity with local support - giving you the chance to grow, make an impact, and build a long-term career in a business that’s scaling fast.

Global clients. Clear progression. Real opportunity.

We are an equal opportunity employer. We encourage applications from people with disabilities and will provide reasonable accommodations during the hiring process.

About Our Client

Our client is a leading provider in the industry, offering a comprehensive portfolio of high-quality services. Their expertise spans award-winning managed services, strong data and development capabilities, advanced networking and infrastructure solutions and robust security services. Recognized for excellence in the market, the organization is supported by strong customer references that underpin its continued success. It is a dynamic environment where talent can thrive, with clear opportunities for professional development and long-term career growth.

Purpose of Role

As an IT Project Manager, you will be responsible for the successful delivery of a diverse portfolio of customer projects, ensuring they are completed on time, within budget and to the highest quality standards. Working closely with customers, technical teams and business stakeholders, you will oversee all stages of the project lifecycle, coordinating resources, managing risks and maintaining clear communication to deliver successful business outcomes. You will play a key role in ensuring customer satisfaction while supporting the growth and development of our project delivery capabilities.

Role & Responsibilities

Lead the planning, coordination and delivery of multiple IT projects, ensuring objectives, timelines and budgets are achieved;
Work closely with customers, internal technical teams and third-party suppliers to define requirements, manage expectations and ensure successful project outcomes;
Develop and maintain project documentation, schedules, risk registers and status reports, providing regular updates to stakeholders throughout the project lifecycle;
Identify, manage and mitigate project risks, issues and dependencies while driving timely decision-making and problem resolution;
Support the delivery of Microsoft 365, infrastructure, cloud and networking projects, ensuring solutions meet customer and business requirements;
Promote best practices in project management and contribute to the continuous improvement of delivery processes, tools and methodologies.

Skills, Qualifications & Experience

Proven experience delivering IT projects in a Project Manager role, with responsibility for scope, budget, resources and timelines;
Experience working within a Managed Service Provider (MSP), consultancy or multi-customer environment;
Knowledge of Microsoft 365, cloud, infrastructure or networking projects, with the ability to understand and discuss technical solutions with both technical and non-technical stakeholders;
Good understanding of project management methodologies and the ability to apply an appropriate approach depending on project requirements;
Strong stakeholder management, communication and relationship-building skills;
Experience producing project plans, status reports, risk assessments and other project documentation;
Excellent organisational skills with the ability to manage multiple projects and competing priorities simultaneously;
Strong problem-solving abilities, with a proactive approach to identifying risks and overcoming challenges;
Project management certifications such as PRINCE2, AgilePM, PMP or equivalent would be advantageous.

Data Privacy Notice

The personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.

For any questions regarding data processing related to HR activities, please contact Chantal Endemann at careers@potentiam.co.uk.

All data shared with third parties complies with applicable confidentiality and retention requirements.