Malace|HR is seeking an experienced and highly motivated Space Data & Insights Engagement Manager to support a fast-paced, high-profile technology client in San Francisco, CA. This position is ideal for a proactive professional with a strong background in space data management, CAD systems, database administration, and workplace technology.

The successful candidate will oversee floor-plan governance, ensure data accuracy, coordinate with external vendors, and support ongoing process improvements. This is a client-facing position requiring strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.

This role goes beyond traditional CAD or database administration. We are looking for someone who can bridge the gap between technical operations, vendor management, quality assurance, and client engagement while identifying opportunities to streamline processes and improve overall efficiency.

Key Responsibilities

Space Data Management & Quality Control

Oversee floor-plan publications, ensuring accuracy, consistency, and compliance with established standards.
Review, validate, and approve CAD drawings and space data prior to publication.
Conduct post-publication quality checks and coordinate necessary corrections with third-party vendors.
Maintain accurate space databases, including floor layouts, workstations, rooms, and occupancy information.
Perform regular space data audits to identify discrepancies and maintain database integrity.
Ensure space data aligns with established client standards and workplace requirements.

Vendor Management & Project Coordination

Serve as the primary point of contact between the client, internal teams, and third-party vendors.
Coordinate drawing updates, revisions, approvals, and project deliverables.
Manage approximately 6–10 projects simultaneously, ranging from new project intake to ongoing audits and quality control.
Provide guidance and oversight to a small remote team, ensuring timely completion of assigned deliverables.
Monitor project timelines, track outstanding requests, and communicate progress to stakeholders.
Maintain strong relationships with Facilities, Occupancy Planning, Project Management, and Design & Construction teams.

Process Improvement & Technology

Develop, document, and improve processes related to CAD drawings, space data, and database management.
Maintain and update standard operating procedures and workflow documentation.
Identify opportunities to improve efficiency through automation, system integrations, and emerging technologies.
Support improvements to workplace management platforms, including CAFM/IWMS systems.
Collaborate with technical teams to streamline data management and reduce manual processes.

Client Engagement & Communication

Provide a high level of professional, white-glove service to client stakeholders.
Act as a trusted resource for space data accuracy, reporting, and project updates.
Communicate effectively with technical and nontechnical stakeholders.
Proactively identify potential issues, recommend solutions, and ensure timely follow-through.
Adapt quickly to changing priorities within a fast-paced technology environment.

Qualifications

Required Qualifications

5+ years of experience in space data management, CAD, workplace technology, facilities management, or a related field.
Strong working knowledge of CAD systems and the ability to interpret architectural floor plans and construction documents.
Experience working with SQL databases, including data validation, maintenance, and quality control.
Experience with CAFM/IWMS platforms such as OfficeSpace, FM, TRIRIGA, Archibus, Serraview, or similar systems.
Strong understanding of data integrity, database management, and quality assurance processes.
Experience coordinating multiple projects, vendors, and cross-functional teams.
Excellent written and verbal communication skills with a strong client-service mindset.
Ability to work independently, manage competing priorities, and meet deadlines.
Experience developing processes, improving workflows, and maintaining technical documentation.

Preferred Qualifications

5–7 years of hands-on experience working with CAD and SQL.
Previous experience supporting large technology companies or enterprise-level workplace environments.
Background in data architecture, database administration, or workplace data systems.
Familiarity with BOMA, OSCRE, and commercial space measurement standards.
Experience managing small remote teams and coordinating project deliverables.
Knowledge of automation tools, APIs, AI technologies, and system integrations.
Bachelor's degree in Architecture, Facilities Management, Interior Design, Real Estate, Information Systems, or a related field.

Expected Work Breakdown

50% – Quality Control & Vendor Oversight: Reviewing drawings, validating data accuracy, managing audits, and coordinating vendor corrections.
30% – Client Coordination: Managing stakeholder relationships, providing project updates, and coordinating deliverables.
20% – Process Improvement: Developing procedures, improving workflows, and identifying opportunities for automation.